WhatsApp CRM + Abandoned Cart

About WhatsApp Customer Service App

Key Features:

• WhatsApp Live Chat Button
• WhatsApp Share Button
• Automated WhatsApp message templates - Abandoned Cart Recovery, Order Confirmation, Order Shipment, Cash on Delivery (COD)
• WhatsApp Manual Message for Free

Communicate with your customer via WhatsApp Live Chat & Share

• Supports multiple WhatsApp numbers
• Customisable Chat button CTA
• Customisable Display Positions
• Get pre-designed premium chat and share buttons
• Enable beautiful Greeting Widget on WhatsApp Chat button
• No code required on store theme, simply enable beautiful buttons
• Enable WhatsApp share button on every page to increase referral sales

Please note: WhatsApp mobile app is required by merchants and customers to use the chat functionality.

Automated WhatsApp message templates

• Automated Cart Recovery
• Order Confirmation
• Order Shipment with tracking URL
• Cash on Delivery (COD) order verification & confirmation

About AUTOMATED WhatsApp messages

• Automated messages are sent using our WhatsApp Business API-approved number
• We charge you when a message is delivered successfully
• Message templates are pre-approved by WhatsApp and available in 11 languages: English, Portuguese, Spanish, Italian, German, French, Indonesian Bahasa, Arabic, Turkish, Hebrew, Dutch

Manual WhatsApp messages

• Create your own message templates using variables
• Send messages manually in one click from your WhatsApp account
• No extra cost for manual messages
• WhatsApp Marketing CRM

Get Real-Time Advance Analytics

• Measure the number of clicks on the Chat Button
• Measure the number of clicks on the Share button on specific time ranges.
• Analyze your customer behaviour and get actionable insights.

Show on mobile/desktop

• Show the WhatsApp chat button/ WhatsApp share button on any specific position on the mobile/desktop screen.
• Select option to show the button on mobile only, desktop only or mobile+desktop

Recommended Customer support and live chat tools: Berry Support, Gorgias, Reamaze Helpdesk, Tidio, Chatra, tiwko

Alternative to Superlemon, Pushdaddy, Softpulse infotech, Sendmation

Setup in less than A Minute

Simply add your WhatsApp number, enable widgets and you are done with setting up your WhatsApp service tool.