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All-in-one solution for work orders: Create, manage, email, and track all of your WOs on POS
WorkMate allows you to perform various functions seamlessly within your Shopify Point of Sale system. With WorkMate, you can effortlessly create work orders, manage vendors, and track incoming inventory. Easily generate dropship purchase or work orders for each store order and location, track all related sales orders, purchase orders and invoice numbers. Additionally, you can send the work / purchase orders you create directly to your suppliers via email, and receive inventory.
- Simple work order creation on Shopify Point of Sale
- Customize labour charges, fees or upsells on any order
- Use completed work orders into sales transactions or vice versa
- Sales flexibility with built-in deposits and discounts in your work orders
Languages
English
Works with
- Checkout
- Shopify POS
- Customer accounts
- Shopify Flow
- Shopify Admin
- POS
Categories
Pricing
Growth
$90 / month
or $972/year and save 10%
- Unlimited Work Orders & Statuses
- Custom Fields, Presets & Labour
- Split Payments & Deposits on Orders
- Create Custom Services & Products
- Manage Employee Roles & Rates
- WorkMate on POS & Shopify Admin
30-day free trial
Standard
$120 / month
or $1,296/year and save 10%
- Everything in Growth, Plus
- Unlimited Purchase Orders & Statuses
- Access to Sourcing & Special Orders
- Reserve Inventory & Transfer Orders
- Track Serial Numbers & Sync Inventory
- Schedule Work Orders and Create Tasks
- True up Inventory with Cycle Counts
30-day free trial
Premium
$150 / month
or $1,620/year and save 10%
- Everything in Standard, Plus
- Product Rentals
- Flow Triggers Availability
- SMS & Email Notifications
- Franchise Mode
- Schedule Work Orders and Create Tasks
- Manage Employee Availability
- Location-Specific Operating Hours
30-day free trial
Enterprise
$999 / month
3 locations & 10 users included. Add locations at $150 each, plus 10 users for just $10.
- Custom Integrations to ERPs & IMS
- Full Access to Bike Data Feed App
- Implementation Support Services
- Dedicated Customer Support & Live Chat
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We recently converted from Lightspeed to Shopify POS and Workmate for our bike shop. Workmate provides all of the service management functionality that we were needing. The direct integration with Shopify makes it so easy and intuitive to use. We are loving all of the additional capabilities that we are now able to utilize. The Workmate migration team did a great job making the transition as smooth and easy as possible. They were also able to customize the application to meet our specific needs. We would recommend for any shop looking for a service management platform that works well with Shopify.
Shopify's online tools are incredible, but their lack of Point of Sale functionality was a concern for us. WorkMate has filled that void, and then some. Shopify is lucky to have them in the mix. Without them, Shopify would not have worked for our business, or we would have had to run split platforms for sales and service.
We self-implemented WorkMate during our peak summer season - migrating almost 10,000 SKUS from Lightspeed Retail/Ecomm to Shopify/Workmate. It was quick and easy to get up and running. We were able to get operational functionality on day one, and then we've made tweaks along the way. Out of the box was good, but with the tweaks, it's great.
We are 60% online sales and 40% in-store with a lot of service work (work orders). We also do a lot of custom builds and service work for our customers. That frequently requires special ordering products that we may not have in stock, and that requires knowing what to order, what's order, and when that product has arrived.. With the tools WorkMate provides us, and the cross referencing from Work Order to Special Order to Purchase Order and back to the Work Order, we'll be able to manage all our projects and service requests in one place
Great "app." I use quotes because it's so robust that it probably shoudl be called a platform.
Very solid team that helped us through implementation, customized the product to work with our business model. The worked to tailor a solution we could afford as well.
Support is very good; team is incredibly responsive and diligent about solving issues that arise and keeps us posted on progress.
Support
App support provided by Teifi.
Resources
Developer
200 - 1450 Creekside Drive, Vancouver, BC, V6J 1E8, CA
Launched
March 1, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, staff information, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Staff information
Name, email address, phone number
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, staff accounts, Shopify Functions, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, publications of products on sales channels, or collections
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Edit orders
All order details, assigned fulfillment, draft orders, merchant managed fulfillment, order edits, or third-party fulfillment
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View staff accounts
Staff accounts
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Edit Shopify Functions
Cart transforms
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Edit your Online Store
Pages on your Online Store, metaobject definitions, or metaobjects
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Edit other data
Locations or Payment Terms
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