Reviews (30)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
January 8, 2025

This is an amazing free app—truly impressive! As always, Lishana has been incredibly helpful, spending almost the entire morning assisting me with the app.

With the excellent customer service, everything becomes manageable. Thank you once again!

BORN16
India
11 days using the app
Helixo replied January 11, 2025

Thank you so much for your wonderful feedback!

We're delighted to hear that you find the app impressive and that Lishana could assist you so effectively.

Providing exceptional support is always our goal, and it’s great to know that Lishana’s efforts made a difference for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 3, 2024

This is a very good app for free, it's pretty impressive. As always Chaithra has been super helpful, she almost spent the whole morning helping me on the app...

In my very opinion, the only downide are that customizations are pretty limited and you will have to go quickly into css, but thanks to the customer service, everything is doable. Thank you again !

Ezorya
France
10 days using the app
Helixo replied January 11, 2025

Thank you so much for your kind words!

We’re thrilled to hear that you find the app helpful and that Chaithra was able to assist you effectively.

Your feedback is invaluable, and we truly appreciate your understanding regarding the customization limitations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 12, 2024

Here's a review for Wowcart - Slide Cart Drawer with a shoutout to their support team:

Wowcart - Slide Cart Drawer Review

The Wowcart - Slide Cart Drawer has been an invaluable addition to our CoreLift website. This app makes the checkout process smooth and effortless for our customers, with its sleek slide-out cart and intuitive design that’s incredibly user-friendly. It's helped streamline our shopping experience and has even encouraged customers to add more items before checking out, boosting our sales.

Special thanks to the support team at Wowcart for their fantastic assistance! They were quick to respond, patient, and very knowledgeable. Their guidance made setup and customization easy, ensuring the cart looked and functioned exactly how we envisioned.

If you’re looking to enhance your e-commerce site's checkout experience, Wowcart - Slide Cart Drawer is a must-have—and their support team is top-notch!

CoreLift
Slovakia
7 days using the app
Helixo replied November 14, 2024

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Wowcart - Slide Cart Drawer has had such a positive impact on your CoreLift website and that it's been helping streamline your checkout process. We're also delighted that our support team was able to assist you efficiently and ensure everything was set up just the way you wanted. Your feedback truly means a lot to us, and we’re grateful for your recommendation! 😊

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 17, 2024

Good customer service! She really went out of her way to help me solve my problem! :D

LittleLuxury
Norway
3 months using the app
Helixo replied October 21, 2024

Thank you so much for your wonderful review!

We're thrilled to hear that our team member was able to go the extra mile to help you out.

Your satisfaction is our priority, and we're glad we could solve your problem. 😊

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 30, 2024

easy good to use helped me to

Kochen Mit Stil
Germany
About 16 hours using the app
Helixo replied November 1, 2024

Thank you for your kind words!

I'm glad to hear you found it easy and helpful. If there’s anything more we can do to support you, please feel free to reach out!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 30, 2024

Customer service is excellent! recommend

Polash Official
Australia
About 1 month using the app
Helixo replied October 1, 2024

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a great experience with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 24, 2024

Support from the person is good and resolve the issue ASAP from the team.

X-Core
India
3 days using the app
Helixo replied September 25, 2024

Thank you for your feedback!

We're glad to hear that the support team was able to resolve your issue quickly. It’s our goal to provide timely and effective assistance, and we’re happy we could deliver that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

June 12, 2024

Ca pourrait être une application géniale mais le panier tiroir de mon thème ne se désactive pas (donc il y a deux panier tiroir) et certaines couleurs (barre de livraison gratuite, lien "continuer mes achats") ne peuvent pas être modifiées...
C'est bien dommage :'(

Kasilia home
France
7 months using the app
Helixo replied June 18, 2024

Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes.

Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis.

Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire.

En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire.

Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles.

Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt.

Pour toute question supplémentaire, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

L'équipe de support Helixo

November 29, 2024

极致的客服体验 ,耐心友好的解答,完美的应用

ANIMETAT
China
2 days using the app
Helixo replied December 2, 2024

感谢您的精彩反馈!

很高兴听到您对我们的服务和应用感到满意。如果您有任何进一步的疑问,

请随时通过 support@helixo.co 或在应用内聊天与我们联系,

我们始终乐意为您提供帮助。

Helixo 客服团队

April 8, 2024

Works smooth, excellent support

Elyment Fashion
India
Over 1 year using the app
Helixo replied April 10, 2024

Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent.

Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team