Reviews (27)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
January 16, 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
Japan
About 1 month using the app
Helixo replied April 10, 2024

Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue..

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 30, 2024

Great customer support!

Notka Chocolate
Spain
8 days using the app
Helixo replied May 31, 2024

Thank you for your feedback!

We're delighted to hear that you had a great experience with our customer support.

Providing excellent service is our top priority, and we're here to assist you whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 25, 2023

I needed help setting it up and developers helped me with issues and requests I had and everything is working perfectly.

Skoggy
United States
Over 1 year using the app
Helixo replied July 26, 2023

Thank you for the positive review! We're glad that our team were able to assist you with setting up and resolving any issues or requests you had. It's fantastic to hear that everything is now working perfectly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 11, 2023

One thing I liked about the app was its customization options. The cart blended in seamlessly with the website's design and I could choose the color and style that best suited my preference. Great app with Great customer care 10/10 for me

LavishParlor
United States
12 months using the app
Helixo replied March 13, 2023

Thank you for taking the time to review our app and sharing your positive experience with us. We always strive to provide our customers with the best possible user experience, and your feedback helps us achieve that goal.

We take pride in providing excellent customer service and are delighted to hear that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 10, 2022

One of the most customizable slide cart apps out there. Support is also very helpful integrating the slide cart with other apps, and devs are constantly adding new features ⭐️⭐️⭐️⭐️⭐️

TIKI PENDANTS
Canada
6 months using the app
Helixo replied May 11, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

December 5, 2022

The best support I have ever seen, keep up the good work guys! they helped me with everything I needed.

ShapeYolo
Morocco
5 months using the app
Helixo replied December 6, 2022

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.

We will do our best to make your future experience with us even better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

May 11, 2023

Excellent app for everybody looking either for simple or very powerful options for your website.

Customer support is probably the quickest in the world and also super helpful. Cant recommend enough.

LuxeWebshop
Bosnia & Herzegovina
About 2 months using the app
Helixo replied May 11, 2023

Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs.

We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you.

Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 26, 2023

Awesome and quick support. 100% Recommendation.

ItzHalal.com
United States
11 days using the app
Helixo replied October 27, 2023

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 22, 2022

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
United States
8 days using the app
Helixo replied June 22, 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

January 25, 2023

I looked around for some free apps for the cart and after trying a few out I finally found Wowcart which fits my needs and outperforms the rest of the free apps. Thanks, and keep up the excellent work!

TwinkleDekor
Sweden
2 days using the app
Helixo replied January 26, 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team