Reviews (99)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 10, 2025

Be careful:

All the advertising about AI is a lie. They simply reuse data already analyzed by Shopify to make suggestions. They should just say exactly what they can do and learn to be more honest with customers!

They are collecting a lot of personal data from the store, including the IP addresses of my home and my office, claiming it’s for AI analysis purposes. Both Shopify and they refuse to take responsibility if this data falls into the wrong hands. I wonder why they need this information. Is my personal data being used for free to teach their AI?

Once again, I advise you to think carefully before using any app on Shopify.

Proudly
United States
21 days using the app
Xboost replied January 11, 2025

Dear Proudly Team,

Thank you for sharing your experience with the Xboost Bundle app. We are truly sorry to hear that the app did not meet your expectations and would like to extend our apologies for any inconvenience caused.

Regarding AI: Xboost uses its own independent algorithm, designed to analyze product-related data from your store and provide optimized recommendations. In certain cases, when product data is limited, the results may not fully meet expectations. However, we assure you that we do not use analysis results or algorithms from third parties such as Shopify.

Regarding Privacy: We would like to emphasize that Xboost does not collect or store your personal information (such as IP addresses or home addresses). Our app operates solely based on the data you’ve shared with Shopify and adheres strictly to all privacy regulations.

We greatly value your feedback and are committed to reviewing our system to improve the experience. If you have any additional questions or concerns, please don’t hesitate to contact us.

Best regards,
Alexander Le
CEO, Xboost Team