Xcotton Post Purchase Guard

Name: Xcotton Post Purchase Guard
Brand: XCOTTON CO.
Rating: 5.0 (236 reviews)

Pricing: Free
Rating: 5.0 (236)
Developer: XCOTTON CO.

更安心、更高效的售后保障解决方案，聚焦跨境运输高频风险

Xcotton Post Purchase Guard 聚焦跨境电商物流场景下的商品保障核心需求，依托专业保险支持与理赔服务，全面覆盖包裹丢失、破损、错派及门廊盗窃等跨境运输高频风险。该服务既为消费者打造更安心的跨境消费体验，也助力商家显著降低售后成本。

Xcotton Post Purchase Guard 聚焦跨境电商物流场景下的商品保障核心需求，依托专业保险支持与理赔服务，全面覆盖包裹丢失、破损、错派及门廊盗窃等跨境运输高频风险。该服务既为消费者打造更安心的跨境消费体验，也助力商家显著降低售后成本。 more

邮包险增强下单动力，显著减少订单争议
保险售后理赔全托管，Xcotton即时响应
商家后台集中管理保险订单，理赔全流程追踪一目了然

Languages

English

Works with

Checkout
Shopify Admin

Reviews (236)

Overall rating

Counts per rating level

100% of ratings are 5 stars
236
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversion rates with its shipping protection and warranty services. It reduces refund disputes and operational costs by handling lost or damaged packages efficiently. The app integrates seamlessly with Shopify, offers automated claims processing, and features a user-friendly interface. Merchants also praise the responsive and professional customer support, enhancing business operations and customer satisfaction.

December 15, 2025

I’ve been using the Xcotton shipping insurance plugin for a while, and it really gives me peace of mind.
It integrates smoothly into the checkout process without disrupting the customer experience. The coverage is clear, and when issues like delays or lost packages happen, the handling is efficient and straightforward. Overall, it’s a reliable and hassle-free shipping protection solution.

Roborock Deutschland Official Site

Germany

4 months using the app

January 14, 2026

Our customers appreciate the option for protection at checkout. We've observed a clear positive impact on our conversion rate.

Wetkiss Western Boots

Hong Kong SAR

About 2 months using the app

December 25, 2025

The value of the xCotton Shipping Guarantee service extends beyond resolving individual disputes. By systematically handling a large volume of logistics disputes, it provides us with valuable operational data and risk profiles. Its efficient processing not only immediately reassures consumers and reduces our operating costs and after-sales pressure, but also transforms these "problem scenarios" into analyzable "decision-making bases.

PETLIBRO

United States

About 2 months using the app

Support

App support provided by XCOTTON CO..

Resources

This developer doesn't offer direct support in English.

Developer

XCOTTON CO.

21 Garden LANE, DALY CITY, CA, 94015-1625, US

Launched

August 7, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Products, orders

Edit products

Products, publications of products on sales channels, or collections
Edit orders

Assigned fulfillment, merchant managed fulfillment, all order details, returns, or third-party fulfillment