xCotton Post Purchase Guard

xCotton Post Purchase Guard

Pricing
Free
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (24)
Developer
XCOTTON CO.

为商家售后的运输保障及海外退货问题提供解决方案,帮助卖家降低退货率,提升客户转化率。

通过Post Purchase Protection,商家可以选择所需要的服务,无论是商家自身的退货解决方案还是面向消费者的运输保障服务。服务功能包括AI智能客服、逆向物流及消费者所购货物的运输保护等。通过多方位的售后服务解决方案,降低卖家退货率,提升客户购物体验,增加客户转化率。

通过Post Purchase Protection,商家可以选择所需要的服务,无论是商家自身的退货解决方案还是面向消费者的运输保障服务。服务功能包括AI智能客服、逆向物流及消费者所购货物的运输保护等。通过多方位的售后服务解决方案,降低卖家退货率,提升客户购物体验,增加客户转化率。 more
  • 专业AIES系统提供降退货率策略服务
  • 提供全球退货仓、逆向物流和残值处置
  • 提供货物运输途中丢失和破损保障
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Reviews (24)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Camilalamps
United States
4 months using the app
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Valley Lamps
United States
4 months using the app
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

merlinlamps
Hong Kong SAR
4 months using the app
Edited February 27, 2025

The Xcotton app has been a useful tool for our ebike business. It’s simple to use and provides good customization options, helping us create a better shopping experience for our customers. We’ve seen an increase in customer confidence, particularly for higher-priced ebikes, which has positively impacted our sales. Their technical support is responsive, and after-sales service has been reliable. Overall, we recommend Xcotton for businesses looking for solid logistics insurance and dependable customer support.

Asomtom Ebike
China
3 months using the app
February 27, 2025

The user experience is excellent! The customer service colleagues we worked with were very patient, provided quick feedback to our inquiries, and the claims process was highly efficient. Highly recommended!

ULANZI
Hong Kong SAR
2 months using the app

Support

App support provided by XCOTTON CO..

Resources

This developer doesn't offer direct support in English.

Developer

XCOTTON CO.

21 Garden LANE, DALY CITY, CA, 94015-1625, US

Launched

August 7, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • Edit products

    Products, publications of products on sales channels, or collections

  • Edit orders

    Assigned fulfillment, merchant managed fulfillment, all order details, returns, or third-party fulfillment

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