Xcotton Post Purchase Guard
- Pricing
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Free
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (477)
- Developer
- XCOTTON CO.
Featured images gallery
A more reassuring & efficient after-sales solution for high-frequency transport risks.
Xcotton Post Purchase Guard focuses on the core needs of product protection in e-commerce logistics scenarios. Leveraging professional insurance support and claims services, it comprehensively covers high-frequency risks in transportation, such as lost, damaged, misdelivered, and porch theft. This service not only creates a more reassuring shopping experience for consumers but also helps merchants significantly reduce after-sales costs.
- Parcel protection encourages ordering and reduces disputes
- Xcotton provides fully managed after-sales claims service with instant response
- Centralized protection order mgmt and clear claims tracking in merchant backend
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Coverage type
Opt-in experience
Claims management
Reviews (477)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
If you run an online store, get Xcotton. Their claim team is so nice and quick. Took all the stress out of a stolen package situation.
We’ve had a great experience using Xcotton so far. The platform is stable, easy to use, and fits our business needs perfectly. What impressed us most was the customer support — the team is always quick to respond, professional, and genuinely helpful. They handled several post-sale requests efficiently, and even claim-related issues were processed much faster than expected. Overall, a reliable partner that we would definitely recommend!
XCOTTON delivers real results. More customers now add insurance at checkout—it's boosted our AOV and built trust with shoppers.
Support
App support provided by XCOTTON CO..
Resources
This developer doesn't offer direct support in English.
Developer
21 Garden LANE, DALY CITY, CA, 94015-1625, US
Launched
August 7, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store, Shopify admin
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Edit products
Inventory, products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order history, returns, third-party fulfillment
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View Online Store
Theme
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View Shopify admin
Files
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View other data
Locations
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