Xcotton Post Purchase Guard
- Pricing
-
Free
- Rating
- 5.0 (293)
- Developer
- XCOTTON CO.
Featured images gallery
更安心、更高效的售后保障解决方案，聚焦跨境运输高频风险
Xcotton Post Purchase Guard 聚焦跨境电商物流场景下的商品保障核心需求，依托专业保险支持与理赔服务，全面覆盖包裹丢失、破损、错派及门廊盗窃等跨境运输高频风险。该服务既为消费者打造更安心的跨境消费体验，也助力商家显著降低售后成本。
- 邮包险增强下单动力，显著减少订单争议
- 保险售后理赔全托管，Xcotton即时响应
- 商家后台集中管理保险订单，理赔全流程追踪一目了然
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Reviews (293)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer trust by offering shipping protection and product warranties, reducing disputes over lost or damaged packages. It integrates seamlessly with Shopify, allowing easy setup of insurance and warranties at checkout. The app's automation efficiently handles claims, and merchants praise the responsive support team for quick assistance, ensuring a smooth experience for both sellers and customers.
Our customers appreciate the transparency and option to insure their orders. Xcotton integrates perfectly with our store and has become an essential part of our checkout process. Top-notch service!
It’s incredibly easy to set up and integrates seamlessly into the checkout flow without affecting the customer experience. The added post-purchase protection gives both us and our customers extra peace of mind, especially when it comes to lost or damaged shipments. Nice！
Our customers benefit from having clear protection options available during checkout, which has noticeably increased their confidence when placing orders. The integration with our store was quick and effortless, blending smoothly into the existing purchase flow without disruption. Since adopting Xcotton, we’ve seen a reduction in after-sales issues and a more streamlined handling process for logistics-related cases. The support team is attentive and resolves concerns promptly, making the overall experience efficient and dependable.
Support
App support provided by XCOTTON CO..
Resources
This developer doesn't offer direct support in English.
Developer
21 Garden LANE, DALY CITY, CA, 94015-1625, US
Launched
August 7, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order history, returns, third-party fulfillment
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