Xena: Live Support Inbox w/ AI

Xena: Live Support Inbox w/ AI

Pricing
Price: Free
Highlights
Works with the latest themes
Rating
5.0 (19)

24/7 Product Recommendation, AI Shopping Assistant - All within AI Chatbot

Xena is a 24/7 AI chatbot and shopping assistant that engages visitors in real-time, offering product recommendations and support, powered by ChatGPT sales chatbot technology to help convert visitors into customers, even when you’re offline. Xena is a good alternative to Tidio, Zipchat, Rep AI, Sendbird, Voiceflow, Willdesk, Verifast, Gorgias, Intercom, Drift, SiteGPT, Chatbase and some other AI Chatbot platforms for your Shopify store.

Xena is a 24/7 AI chatbot and shopping assistant that engages visitors in real-time, offering product recommendations and support, powered by ChatGPT sales chatbot technology to help convert visitors into customers, even when you’re offline. Xena is a good alternative to Tidio, Zipchat, Rep AI, Sendbird, Voiceflow, Willdesk, Verifast, Gorgias, Intercom, Drift, SiteGPT, Chatbase and some other AI Chatbot platforms for your Shopify store. more
  • AI Shopping Assistant tries to convert visitors into customers
  • Assists visitors from start to end and guides their shopping experience
  • Inbuilt inbox to go from AI shopping assistant to Human interaction anytime!
  • Train it when you want. Gets trained on the complete store as soon as installed
  • It is customizable and looks beautiful. Capture leads if needed.
Highlights
Works with the latest themes

Languages

English

Works with

Checkout, ChatGPT-4, Open AI, CHATGPT, gpt-4o, gpt-4, gpt-4 agent

Real-time messaging

AI chatbots, Live chat, Email chat, Social media, File uploads, Multi-language, Real-time translation, Behavior tracking, Agent analytics, Encryption, Customer insights

Automated responses

Discounts, FAQs, Greetings, Product recommendations, Quick replies, Review requests, Shipping alerts, Order updates, Cross-sell, Upsell, Surveys, Send transcript

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Chat assignment, Chat flows, Agent avatar

Customization

Cart upsell, Checkout upsell, Product page upsell, Thank you page upsell, One-click add-ons, Pop-ups, Multi-language, Custom rules

Offers and recommendations

Free gift, Product add-ons, Product recommendations, Frequently bought together, Bundles, Volume discounts, Tiered discounts, AI recommendations

Analytics

A/B testing, Click-through rates, Conversion rates, Recommendation performance, Optimization suggestions, Funnel performance

Reviews (19)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 12, 2024

I decided to try out this app looking for a chatbot for my website and I had a really positive experience with this app! The interface is intuitive and user-friendly, making it simple to navigate and get things done quickly. When I ran into a small issue, I reached out to customer support and was blown away by how helpful and friendly they were. Geetansh, in particular, went above and beyond—he not only resolved my problem quickly but also made the whole interaction enjoyable with his great sense of humor. It's rare to get both excellent customer service and a good laugh in one go! Overall, I highly recommend this app for both its ease of use and stellar support team.

Radiant Luxe
Turks & Caicos Islands
6 days using the app
October 29, 2024

I was really eager to install an AI chatbot and came across this app. Geetansh was amazing! He helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They’re offering a fantastic free service while aiming for growth. I wish them all the success!

Heycasties
India
About 2 hours using the app
August 23, 2024

L'app è interamente basata su AI e trainata per ecommerce consumer: legge automaticamente dal catalogo e risponde agli utenti dando suggerimenti e link ai prodotti. Geetansh del supporto è stato gentilissimo con alcune customizzazioni di base e con l'onboarding. Essendo tutto automatizzato, non richiede quasi nessun setup al netto di alcuni messaggi di benvenuto di base e di logo e colori. Provatela finché è gratis!

Slitti
Italy
About 1 hour using the app
August 24, 2024

Revolutioniert das Online-Shopping – XENA ist ein Game Changer!

XENA hat meine Erwartungen als KI-Einkaufsassistent bei weitem übertroffen! Die Möglichkeit, den Assistenten sofort zu nutzen und ihn gleichzeitig mit spezifischem Trainingsmaterial an meine Unternehmenssprache anzupassen, ist beeindruckend. Der proaktive Kundenansatz durch das Outbound-Feature ist eine wahre Innovation, die das Kundenerlebnis verbessert.

Ein anfängliches Problem mit der Anzeige des Logos wurde durch die schnelle und effiziente Unterstützung von Geetansh, einem der Gründer, gelöst. Es stellte sich heraus, dass eine Interferenz mit einer anderen SEO-App vorlag. Seine proaktive Hilfe war entscheidend für die schnelle Lösung.

Obwohl das GUI anfangs etwas zu dunkel und scharfkantig für meinen Geschmack war, hat Geetansh meine Rückmeldung ernst genommen und Veränderungen angestoßen, um das Design benutzerfreundlicher zu gestalten. Dieses offene Feedback und die Bereitschaft zur Verbesserung sind selten und wertvoll.

Im Vergleich zu anderen KI-Assistenten, die ich getestet habe, liefert XENA die besten und präzisesten Antworten, was auf eine sorgfältige und gründliche Entwicklung der KI hinweist. Die bereits beeindruckenden Features und der hervorragende Support lassen mich sicher glauben, dass XENA eine strahlende Zukunft bevorsteht.

Für jeden, der seine Online-Interaktionen verbessern möchte, ist XENA der beste KI-Bot auf dem Markt. Ein riesiges Dankeschön an Geetansh und sein Team für ihre harte Arbeit und Hingabe.

SOLEA Epoxid Schmuck
Austria
1 day using the app
August 6, 2023

واحد محترف قام بصناعة شاتبوت رهيب مش بس شاتبوته دليل على خبرته لكن معاملته المهذبة للعملاء بتستحق الإشادة هو بيبذل جهد إضافي عشان يقدم خدمة ممتازة ومش بيخلي حد يستنى ولما يطلع مشكلة، بيجتهد وبيدور على حلول بكل ثبات واضح إن إلتزامه وتفانيه في الجودة هيخليه يبقى أحسن شاتبوت في شوبيفاي.حقًا مثال رائع على صانع شاتبوت ماهر ومحترف فعلا ty <3

اوسكار رتان
Egypt
Over 1 year using the app

Support

Xena - AI Shopping Assistant can answer any questions you have about Xena: Live Support Inbox w/ AI.

Launched

May 1, 2023

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