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This app is the lifeblood of our business' bookkeeping, and it is the only method that can successfully link multiple stores to our one Xero account. Far superior to the shopify/xero integrator, and the technical support we have received over the years is responsive and top notch. Don't hesitate to install and use this, it pays for itself in time saved. The amount of options presented to you in the setup seems vast, but you will learn as time goes on that they are all necessary.
This is a great app. We have been using it now for over 4 years and it has run perfectly. Support has always been very helpful.
We've been using CarryTheOne for integration between Shopify and Xero for over a year now, and couldn't be happier with the product and the customer support.
Initially we tested multiple integrations to see what would provide the best integration for our needs, and we narrowed our selection down to two options. Both were good, but each one missed a key feature that the other supported. I contacted CarryTheOne to ask why they didn't support the missing feature and within a couple of days they had updated their integration to include it.
Throughout the time we've been using the product there have been new features added (e.g. Shopify POS support and auto-posting Xero transactions for payment processing fees) which go beyond the basic eCommerce order integration.
I've contacted CarryTheOne support a couple of times about unusual scenarios generated by our order data, and their response has always been fast and very helpful. Most of the time this product works so consistently that we don't have to give it much thought.
Fantastic app, works exactly as described. Installing was easy. Well worth it.
Awesome app, does exactly what it says. Easy to install. Saves a lot of work.
We have 6 stores in multiple currencies and the app happily transferred sales and payments over with the correct tax treatment.
It has been working well since 2017.
The big difference between this app and others is the incredible detail and control you have over every facet of the import.
We've been using CarryTheOne Now since 2014 for a number of integrations with various websites, and I have to say that the service and support of the staff has always been very good. The integration itself is seamless and once configured saves so much time, money and man hours. On the very few occasions we've had any issues they've been dealt with efficiently via a few emails. We've had a number of customisations to our feeds so that they work the way we need them to and these have been cost effective to implement and released with no impact to the day to day processing of the feeds. I would definitely recommend this app to anyone who is looking to integrate their store with Xero.
Xero Integrator by CarryTheOne works every time, all the time. It has been an essential part of our business since 2016.
The few times we have had a problem our end have received immediate attention on a personal level.
Altogether an excellent product and service.
This app has worked very well for us. I switched to it several months ago after a lot of problems with a different one - I've had no such problems with CarryTheOne integration. There are a few scenarios that have confused it, but not only does it fail gracefully (you know it broke and can manually fix it - as opposed to hidden errors like the other app I used to use), but the support team are great at releasing enhancements to solve the problem soon after I raise it. In fact I've found them really good - I was worried when I read a few reviews saying support was poor - I've had the opposite experience. Recommended!
refreshing to find an app that works exactly as it says it does. no dramas installing and works like a dream. going to be a huge time saver for sure :-)