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These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while ...
Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.
Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims ...
For the first time in 14 years of running an e-commerce business I'm no longer paying for returns. I'm actually making money on my returns!
Awesome app and company. The level of support provided by the team is unique, I highly recommend this platform/app to any e-commerce brand.
Xiva automates tasks like sending return labels or issuing refunds. This saves you time and effort, allowing you to focus on other aspects of your business.
Has completely transformed returns for us. We aren't losing money on them anymore. We are making money!
Harrison is quick to respond to any inquiries we have concerning REDO to give our customers the best experience.
I set up this app to do my returns and it was super simple. Their customer support went above and beyond to link this app to my store.
This app is a great automated returns option for our store. Customers are loving the exchange or store credit option, and it's a great way to retain revenue. Natalie, from their customer service online chat, is always quick to respond and assist with any issues our company may have. Would definitely recommend!
I love this app! Working with Chris to help me get set up was so easy. I used to have Loop and I can't believe I was paying so much when Redo is free! This app is pure gold. I haven't had any issues so far.
Re:Do has added a seamless experience for our customers when it comes to returns and exchanges. The onboarding was simple and almost everything is automated so the interface was easy to learn. Ian and Hannu are the best of the best! Any questions or problem that comes up is met with a quick and timely response and solution- even on weekends or Labor Day when we're running a big sale. We were also ...