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La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.
Hi there,
This is Liam from Yanet team here. Hope you have a great day.
First of all, I would like to express my deepest apology for the unwanted experience that you have with us.
However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it.
We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you.
Best regards,
Liam
The customer service staff was very patient and professional and solved my problem efficiently.
the best thanks for helping best app 10/10
GOOD
After several attempts with many FAQs apps, I believe this is the one which I have been looking for. A great app and so easy to operate. I advise everybody to try it. But because I didn't need to ask for help from the developer, I cannot now rate their response and support. I hope it to be as good as the app itself. Ayman
Great product simple and easy to go with customer support is great and very quick to work with. I hope to all the app provide to learn form them
Support is superb in guiding me through out their platform. One of the gems in the shopify market apps
Hi there,
We are delighted to hear that the app is working well for you, and that you are enjoying it.
Please do not hesitate to contact us via LiveChat or email if you require additional assistance.
Best,
Yanet Team
Just had my first experience with Yanet. The chat window was open and the support tech answered quickly. I did not have a wait at all (approx 9pmEST). The tech immediately showed me how to achieve what I wanted. Great first day with Yanet.
facile d'utilisation, bon designs, et les agents répondent très vite lorsqu'on pose des questions
Je recommande !
It's a user friendly app. The customer service team is friendly and always quick to respond via chat or email.