yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

From $60/month
Rating (5.0)
Reviews

About this app

Launched

October 22, 2021

Languages

English

Works with

Postnord, Colissimo, DHL, Mondial Relay, Zendesk, Gorgias

Automate your return flow. A great return experience can increase customer lifetime value.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty. more
  • Self service digital return form, fully customisable to your brand guildelines.
  • Automated return confirmation email including return labels and custom invoices.
  • Fully branded return tracking page to cut "Where is my return" calls.
  • Return management platform to process refunds & store credits faster than ever.
  • Reconciliation with the warehouse and refund rules set-up for more automation.

Pricing

External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more

Start Bright

$60/month

$ 15 for each extra 10 returns

  • Up to 50 returns/ month
  • Branded Digital Return Form
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$190/month

$ 10 for each extra 10 returns

  • Up to 200 returns/ month
  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Prioritized Support
  • Advanced Branding

Scale Faster

$450/month

$ 6 for each extra 10 returns. Enterprise level plan available. See our pricing page for details.

  • Up to 500 returns/ month
  • All in Grow Smarter
  • 3 Refund & Store Credit Rules
  • Account Manager

Start Bright

$60/month

$ 15 for each extra 10 returns

  • Up to 50 returns/ month
  • Branded Digital Return Form
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$190/month

$ 10 for each extra 10 returns

  • Up to 200 returns/ month
  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Prioritized Support
  • Advanced Branding

Scale Faster

$450/month

$ 6 for each extra 10 returns. Enterprise level plan available. See our pricing page for details.

  • Up to 500 returns/ month
  • All in Grow Smarter
  • 3 Refund & Store Credit Rules
  • Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

11 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 23, 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

GOATLANE
Sweden
9 months using the app
February 9, 2022

We use yayloh to manage, handle and collect data on our returns. One of the most crucial parts of the platform, for us, is data analytics; it helps us understand the reason behind every return and adjust our product accordingly to reduce the return rate.

Nocs Design
Sweden
Almost 2 years using the app
November 10, 2022

Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!

le gramme
France
Over 1 year using the app
November 10, 2022

We use Yayloh since November 2021 and are very happy about it. It's easy, saves a lot of time, gives statistics about exchanges and returns, people can give a comment about their products/returns . You can personalize the page and emails. Definitely adopted :)

Apnée
France
About 1 year using the app
November 11, 2022

yayloh has been a game-changer. Aside from helping us immensely with managing all returns it has been of great help, especially, for all non-EU returns. We used to waste so much time with customs procedures. yayloh automates all communication with customers and customs invoices and return label generation.

Macade Golf
Sweden
6 months using the app

About this app

Launched

October 22, 2021

Languages

English

Works with

Postnord, Colissimo, DHL, Mondial Relay, Zendesk, Gorgias

Built by Tectry Software ab

About Tectry Software ab

5.0 average rating

2 years building apps for the Shopify App Store

Armegatan 5, SOLNA, 17169, SE

Support

Send a message

support@yayloh.com

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