yayloh ‑ return management

Automate your return flow. A great return experience can increase customer lifetime value.

Everything starts with a fully branded return form where your customers can submit a return request to get a return label, always feeling like they are interacting with your brand. This will allow gathering return data to reduce returns and reconvert disappointed customers. Refunds or store credits can be processed or automated directly from our back office to save hours of work for your support team. An automated return process means fewer calls to customer support and returning customers.

• Self service digital return form, fully customisable to your brand guildelines.
• Automated return confirmation email including return labels and custom invoices.
• Fully branded return tracking page to cut "Where is my return" calls.
• Return management platform to process refunds & store credits faster than ever.
• Reconciliation with the warehouse and refund rules set-up for more automation.