yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

Pricing
From $90/month
Rating
5.0 (12)

Automate your return flow. A great return experience can increase customer lifetime value.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty. more
  • Self service digital return form, fully customisable to your brand guildelines.
  • Automated return confirmation email including return labels and custom invoices.
  • Fully branded return tracking page to cut "Where is my return" calls.
  • Return management platform to process refunds & store credits faster than ever.
  • Reconciliation with the warehouse and refund rules set-up for more automation.

Languages

English

Works with

Postnord, Colissimo, DHL, Mondial Relay, Zendesk, Gorgias

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, In-store returns, QR codes, Gift cards, Store credit, Discount code

Return management

Automated approvals, Return portal, Return windows, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Refund management, Analytics

Pricing

External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more

Start Bright

$90 / month

  • Branded Digital Return Form
  • Automated exchanges
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$250 / month

  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Refund fee deduction rules
  • Prioritized Support
  • Advanced Branding

Scale Faster

$490 / month

  • All in Grow Smarter
  • Full automation based on return status
  • Multiple warehouse set up
  • Advanced return fees based on carriers
  • Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (12)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 21, 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes.

We highly recommend Yayloh as a return solution!

Framsport
Norway
4 months using the app
January 23, 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

GOATLANE
Sweden
9 months using the app
February 29, 2024

We highly recommend Yayloh.

Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns.

Thank you for your diligent analysis and customer-focused service.

MediumTall
Norway
8 months using the app
February 9, 2022

We use yayloh to manage, handle and collect data on our returns. One of the most crucial parts of the platform, for us, is data analytics; it helps us understand the reason behind every return and adjust our product accordingly to reduce the return rate.

Nocs Design
Sweden
Almost 2 years using the app
November 10, 2022

Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!

le gramme
France
Over 1 year using the app

Support

Tectry Software ab can answer any questions you have about yayloh | Returns & Exchanges.

Developer

Tectry Software ab

Armegatan 5, SOLNA, 17169, SE

Launched

October 22, 2021

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