yayloh | Returns & Exchanges
- Pricing
-
From $90/month
- Rating
- 5.0 (12)
- Developer
- Tectry Software ab
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Automate your return flow. A great return experience can increase customer lifetime value.
A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty.
- Self service digital return form, fully customisable to your brand guildelines.
- Automated return confirmation email including return labels and custom invoices.
- Fully branded return tracking page to cut "Where is my return" calls.
- Return management platform to process refunds & store credits faster than ever.
- Reconciliation with the warehouse and refund rules set-up for more automation.
Languages
English
Works with
Postnord, Colissimo, DHL, Mondial Relay, Zendesk, GorgiasCategories
All features
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Discount code
Return management
- Automated approvals
- Return portal
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Refund management
- Analytics
Return options
Return management
Pricing
External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more
Start Bright
$90 / month
- Branded Digital Return Form
- Automated exchanges
- Email Notification
- Shipping Label Generation
- Dashboard
- Analytics Platform
Grow Smarter
$250 / month
- All in Start Bright
- Return Tracking Page
- SMS Notification
- Refund fee deduction rules
- Prioritized Support
- Advanced Branding
Scale Faster
$490 / month
- All in Grow Smarter
- Full automation based on return status
- Multiple warehouse set up
- Advanced return fees based on carriers
- Account Manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes.
We highly recommend Yayloh as a return solution!
We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!
We highly recommend Yayloh.
Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns.
Thank you for your diligent analysis and customer-focused service.
We use yayloh to manage, handle and collect data on our returns. One of the most crucial parts of the platform, for us, is data analytics; it helps us understand the reason behind every return and adjust our product accordingly to reduce the return rate.
Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!
Support
Tectry Software ab can answer any questions you have about yayloh | Returns & Exchanges.
Developer
Resources
Launched
October 22, 2021