yayloh | Returns & Exchanges

Name: yayloh | Returns & Exchanges
Brand: Tectry Software ab
Rating: 5.0 (10 reviews)

Pricing: From $150/month
Rating: 5.0 (10)
Developer: Tectry Software ab

Automate returns & exchanges, reduce costs, increase retention, and foster customer loyalty.

The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns.

Self-service digital return form, fully on-brand.
Automated return confirmation emails with return labels and custom invoices.
Fully branded return tracking page to reduce "Where is my return?" inquiries.
Return management platform with customizable workflows.
Advanced analytics dashboards with custom categories and pre-built datasets.

Languages

English

Works with

DHL
Gorgias
Klaviyo
Postnord
SendCloud
Zendesk

Pricing

Choose the plan that best fits your business.

External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more

Start Bright

$150 / month

Features

Branded Digital Return Form
Automated exchanges
Email Notification
Shipping Label Generation
Dashboard
Analytics Platform

Grow Smarter

$250 / month

Features

All in Start Bright
Return Tracking Page
SMS Notification
Refund fee deduction rules
Prioritized Support
Advanced Branding

Scale Faster

$490 / month

Features

All in Grow Smarter
Full automation based on return status
Multiple warehouse set up
Advanced return fees based on carriers
Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (10)

Overall rating

Counts per rating level

100% of ratings are 5 stars
10
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

October 21, 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes.

We highly recommend Yayloh as a return solution!

Framsport

Norway

4 months using the app

November 11, 2022

yayloh has been a game-changer. Aside from helping us immensely with managing all returns it has been of great help, especially, for all non-EU returns. We used to waste so much time with customs procedures. yayloh automates all communication with customers and customs invoices and return label generation.

Macade Golf

Sweden

6 months using the app

November 10, 2022

Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!

le gramme

France

6 months using the app