yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

Pricing
From $150/month
Rating
5.0 (12)

Automate returns & exchanges, reduce costs, increase retention, and foster customer loyalty.

The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns.

The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns. more
  • Self-service digital return form, fully on-brand.
  • Automated return confirmation emails with return labels and custom invoices.
  • Fully branded return tracking page to reduce "Where is my return?" inquiries.
  • Return management platform with customizable workflows.
  • Advanced analytics dashboards with custom categories and pre-built datasets.

Languages

English

Works with

  • Postnord
  • DHL
  • Zendesk
  • Gorgias
  • Klaviyo
  • SendCloud

Pricing

External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more

Start Bright

$150 / month

  • Branded Digital Return Form
  • Automated exchanges
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$250 / month

  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Refund fee deduction rules
  • Prioritized Support
  • Advanced Branding

Scale Faster

$490 / month

  • All in Grow Smarter
  • Full automation based on return status
  • Multiple warehouse set up
  • Advanced return fees based on carriers
  • Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (12)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 10, 2022

This was everything we were looking for! The fact that it is integrated to both Shopify and Ongoing, has definitely made our day much easier. We have used yayloh now since August 2021 and we couldn't be happier. The digital return portal has changed our lives! Automation saves our team countless hours and makes everything more straightforward for our customers. What has perhaps been the most important for us, has been the data and analytics overview yayloh provides us with. We now have a full overview of the return rate, right down to the product level. The follow-up along the way from yayloh has been great, both with setting it up and using it. We have felt very well taken care of. We highly recommend it!

MYYK
Norway
6 months using the app
February 10, 2022

Really impressed with yayloh’s fully digital return process. Super fast to set up, customize, and easy to use. It takes a huge workload off our customer service team as customers follow a fully digital return process that helps reduce customer calls related to the status of their return.

Stiksen
Sweden
4 months using the app
October 21, 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes.

We highly recommend Yayloh as a return solution!

Framsport
Norway
4 months using the app

Support

App support provided by Tectry Software ab.

Or visit their support portal

Developer

Tectry Software ab

Armegatan 5, SOLNA, 17169, SE

Launched

October 22, 2021

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