yayloh | Returns & Exchanges
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About this app
Launched
October 22, 2021
Languages
English
Categories
Returns and exchangesWorks with
Postnord, Colissimo, DHL, Mondial Relay, Zendesk, GorgiasAutomate your return flow. A great return experience can increase customer lifetime value.
A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty.
- Self service digital return form, fully customisable to your brand guildelines.
- Automated return confirmation email including return labels and custom invoices.
- Fully branded return tracking page to cut "Where is my return" calls.
- Return management platform to process refunds & store credits faster than ever.
- Reconciliation with the warehouse and refund rules set-up for more automation.
Pricing
External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more
Start Bright
$60 / month
$ 15 for each extra 10 returns
- Up to 50 returns/ month
- Branded Digital Return Form
- Email Notification
- Shipping Label Generation
- Dashboard
- Analytics Platform
Grow Smarter
$190 / month
$ 10 for each extra 10 returns
- Up to 200 returns/ month
- All in Start Bright
- Return Tracking Page
- SMS Notification
- Prioritized Support
- Advanced Branding
Scale Faster
$450 / month
$ 6 for each extra 10 returns. Enterprise level plan available. See our pricing page for details.
- Up to 500 returns/ month
- All in Grow Smarter
- 3 Refund & Store Credit Rules
- Account Manager
Start Bright
$60 / month
$ 15 for each extra 10 returns
- Up to 50 returns/ month
- Branded Digital Return Form
- Email Notification
- Shipping Label Generation
- Dashboard
- Analytics Platform
Grow Smarter
$190 / month
$ 10 for each extra 10 returns
- Up to 200 returns/ month
- All in Start Bright
- Return Tracking Page
- SMS Notification
- Prioritized Support
- Advanced Branding
Scale Faster
$450 / month
$ 6 for each extra 10 returns. Enterprise level plan available. See our pricing page for details.
- Up to 500 returns/ month
- All in Grow Smarter
- 3 Refund & Store Credit Rules
- Account Manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
11 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We highly recommend Yayloh.
Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns.
Thank you for your diligent analysis and customer-focused service.
We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!
We use yayloh to manage, handle and collect data on our returns. One of the most crucial parts of the platform, for us, is data analytics; it helps us understand the reason behind every return and adjust our product accordingly to reduce the return rate.
Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!
We use Yayloh since November 2021 and are very happy about it. It's easy, saves a lot of time, gives statistics about exchanges and returns, people can give a comment about their products/returns . You can personalize the page and emails. Definitely adopted :)
About this app
Launched
October 22, 2021
Languages
English
Categories
Returns and exchangesWorks with
Postnord, Colissimo, DHL, Mondial Relay, Zendesk, GorgiasBuilt by Tectry Software ab
About Tectry Software ab
5.0 average rating
2 years building apps for the Shopify App Store
Armegatan 5, SOLNA, 17169, SE