Highlights
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Based in United States
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Works with the latest themes
About this app
Yotpo Subscriptions increases recurring orders by creating seamless shopping experiences.
A leader in ecommerce marketing for 10+ years, Yotpo brings you Yotpo Subscriptions: an intuitive subscriptions solution that enables brands to grow recurring revenue by giving customers what they want: an easy way to shop. Built for Shopify, the app includes smooth catalog management, while robust analytics allow you to dig deeper into customer data to scale your business. Yotpo Subscriptions works with any niche – talk to one of our strategists and we’ll give you ideas how to get started.
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8-minute onboarding and 5 easy steps to launch subscriptions. No coding needed.
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Let shoppers add, change and cancel subscriptions for a frictionless experience.
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Send automated SMS updates to keep shoppers informed and subscribed for longer.
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Easy 48-hour done-for-you migration from any Shopify subscription solution.
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24-hour live-chat customer support. Strategists available to help you start.
Pricing
Free to install
Paid plans start when you exceed $500 in monthly subscription sales. 1% per additional transactions, no monthly fees.
Free to install
Paid plans start when you exceed $500 in monthly subscription sales. 1% per additional transactions, no monthly fees.
All charges are billed in USD.
77 reviews
Tech support is a challenge. Thus far, the four times I have contacted them, they have escalated the tickets, which means at least a 24-hour wait for someone to get back to you. In their support chat, they disable the ability to upload screenshots, so every time within the chat, you have to request the ability to upload a screenshot. This is unheard of. None of the other apps I use have this feature disabled for their support chat. I used to use their SMS product and dropped it (with credits paid for) as I couldn't get a call back from their salesperson to walk through the product's features.
This review shouldn't surprise the developer because I believe in giving notice - at least twice - before posting a negative review. But they didn't care. Overall, I do not recommend this app because while the app is promising, the critical part of it - the support behind it is lacking.
I don't have long-term experience with this app (downloaded it JUST today), but I am already feeling good about it thanks to the chat support. I reached out to the chat support and was immediately helped. Thessanyl quickly resolved my question, and I'm now able to continue preparing my subscription launch. I'll return in a few months to review once I have more experience using it.
Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.
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About this app
Built by Yotpo
Support
Send a messageSubscription_support@yotpo.com
Resources
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