YOYO: Loyalty, VIP, Membership

YOYO: Loyalty, VIP, Membership

Reviews (142)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement with customizable cashback and rewards, including VIP tiers, referrals, and birthday rewards. The intuitive setup and user-friendly interface make it easy to manage. The support team is praised for their responsiveness and expertise, often resolving issues quickly and providing detailed guidance, including video calls for setup and customization.

June 16, 2026

When we migrated to Shopify, everyone recommended Smile.io as the gold standard. We trust that Smile.io will fulfill all the need, however, we believe that being the biggest or newest doesn't mean you can't be the best. After doing deep research, reading countless reviews, and thoroughly testing Yoyo during our trial period, they completely won us over.

Functionality:
The app is simple, clean, and highly effective without being over-engineered. Whenever we hit a bottleneck or had a feature request, the development team responded immediately. They make quick, decisive product updates, and we are extremely impressed by their efficiency and how much they truly listen to their customers.

Customer Service:
Easily a 5+ star experience. The support team is fast, friendly, and genuinely helpful.

Overall:
The Yoyo team is incredibly dedicated. In the fast-paced world of eCommerce where business needs to move fast, having an agile, responsive partner like Yoyo is invaluable

Laviss
Finland
3 months using the app
April 29, 2026

Great app, exactly what I required and not forced to upgrade to a $200 pm level or required to upgrade to Shopify Plus like the majority of other apps.

I had an issue and reached out to YOYO support and Daisy helped to solve the issue very quickly and in an efficient and professional manner. Thank you Daisy!

I can see why that app has a 5* review and this is another.

LiamsBargains.co.uk
United Kingdom
About 1 hour using the app
July 22, 2026

Good assistance. Will attend to all query patiently

CABANA
Mauritius
6 days using the app
July 21, 2026

Would recommend YOYO as a loyalty program. Would highly recommend Alva has answered all my questions i had and has solved all my problems.

Kirei Homeware
Australia
2 days using the app
July 20, 2026

A good - well structured experience and feature set. The support team is super helpful - especially Adriana. She was kind and helped me through a few qinks, quickly and efficienltly. Would recommend 10/10

Studio J Shop
Singapore
11 days using the app
July 15, 2026

I ran into some issues when setting up the app for my online store. I contacted the support team. Aysan attended to me, she understood the issue and was quick to help. She was easy to speak to and response was quick. Alva also offered to jump onto a call to troubleshoot and solved the issue for me. Great app and excellent customer support service :)

Nestma
Singapore
3 days using the app
March 30, 2026

We’ve had an excellent experience with this loyalty app so far. The setup was smooth, and the interface is very intuitive. We specifically needed a solution to create a VIP tier, and this app delivered exactly what we were looking for.

Lily was incredibly helpful throughout the process, guiding us every step of the way and making sure everything was set up. Aida also provided great support, especially when helping us navigate the free plan.

Vital Purple
United States
About 2 months using the app
March 28, 2026

Best decision for our store Silkfab.com !

I absolutely love the YoYo Loyalty app. It’s super intuitive to set up and has completely changed our customer engagement. The cashback system is fantastic and really encourages repeat purchases.
The support team is incredible—big shout-out to Shophie for being so kind and quick with help. Technical team also very expert and quick, they resolved everything within minutes, not days. They are very responsive and truly invested in making it work for us.

Best features:
Easy, customizable setup
Amazing cashback & VIP tiers
Shareable wishlists Unmatched
Most Fablous fast support

SILKFAB
India
3 months using the app
June 1, 2026

Aysan was incredibly helpful! I reached out about customizing my loyalty program to match my store's branding and she went above and beyond. She was patient, responsive, and got everything looking exactly how I wanted. Couldn't have asked for better support

Layalita
United States
About 1 hour using the app
March 20, 2026

I absolutely love yo-yo loyalty it has helped my business tremendously. I personally love the fact that it is affordable as they offer free services as to where competitors on here try to charge you for everything. You don't have to worry about that with yo-yo. I'm definitely a long time customer

Carriage Oak Bamboo
United States
3 months using the app