Z08 ‑ Heatmap and Recording , 8 reviews
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I signed up but cannot log in. Password reminder throws error messages. There is no way to remove the app from my Shopify. I asked Z08's chat support to help me or remove the app from my Shopify. They have done neither. I've emailed them, too. I hope the app isn't slowing down my store. Either way, the experience with this app has been terrible.
Apologies for the challenges you've encountered. We're actively addressing your concerns on a priority basis. Unfortunately, your email ended up in our spam box, causing a delay in our response. We appreciate your understanding and are committed to resolving the issue promptly.
Having used this heatmap and recording app for an extended period, I can vouch for its reliability and affordability. While it might lack the bells and whistles of pricier options, it does the job effectively and efficiently. One of its standout features is its responsive customer support, ensuring your concerns are addressed promptly. Moreover, the app's analytics feature provides valuable insights, helping me make informed decisions to enhance user experience and engagement. For a budget-friendly solution that doesn't compromise on essential features, this app is a game-changer. Highly recommended!
I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way on our site. Would be great if it could be billed annually.
Great app! Has all the features one would need. A must-have application for any business. It does not slow the store speed and has helped my store a lot. It helps me to record my site analytics and know how my visitors perform
Worked quite excellent, and was very usefull. However, since a couple of days, receiving bad gateway-errors when trying to open the Z08 heatmap and recording page. Tried uninstalling the app and reinstalling, but reinstalling gives the same error. If this gets resolved, I should give a 5 star review
UPDATE: app works again after reaching out to them, resulting in a 5 star-review.
Best app on shopify app store. Very helpful, and provide important analytics plus website visitors patterns so we know how to adjust our website. Would recommend everyone
I used this app to check how my customers perform and use my store when they are shopping on my website. It has a lot of helpful information for me as a small business owner who has just started. A must have app for everyone
This app is great for new and existing ecommerce owners. Provides super insights on how your site is performing and where you can optimize it. Sam their support executive was super helpful and answered all of our questions whenever needed by us