Reviews (2)
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I signed up but cannot log in. Password reminder throws error messages. There is no way to remove the app from my Shopify. I asked Z08's chat support to help me or remove the app from my Shopify. They have done neither. I've emailed them, too. I hope the app isn't slowing down my store. Either way, the experience with this app has been terrible.
Apologies for the challenges you've encountered. We're actively addressing your concerns on a priority basis. Unfortunately, your email ended up in our spam box, causing a delay in our response. We appreciate your understanding and are committed to resolving the issue promptly.
Worked quite excellent, and was very usefull. However, since a couple of days, receiving bad gateway-errors when trying to open the Z08 heatmap and recording page. Tried uninstalling the app and reinstalling, but reinstalling gives the same error. If this gets resolved, I should give a 5 star review
UPDATE: app works again after reaching out to them, resulting in a 5 star-review.