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Zendesk support and chat are essential for our site, as they allow us to support our customers efficiently.
The implementation is super easy.
Zendesk allow us to provide excellent customer service using Facebook and email channels. Great integration with Shopify.
Works great and allows us to keep all of our support issues in a single thread. Highly recommend!
Zendesk works great with Shopify. It would be great if the full order details could be pulled to the dashboard for replying customers. Other than that, it's great, highly recommended!
This app makes great customer service effortless...
Great app! Highly recommended!
Very easy integration - pulls customer order history into your cases. Would be great if it would allow linking contacts (e.g. customer orders have different email address than Zendesk incoming tickets).
Zendesk allows us to easily see customer orders in our CRM software (Zendesk). This makes it easy ofr our staff to check customer records. Great integration with Shopify.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Works great. Highly recommended!