Reviews (483)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its array of tools like promo bars, coupon codes, pop-ups, and live chat, noting their effectiveness in boosting sales and customer engagement. They appreciate the easy setup, no coding requirement, and the ability to manage multiple stores at no extra cost. The addition of new features and responsive customer support are also highlighted as key benefits, making it a versatile and valuable tool for enhancing online store functionalities.

November 24, 2024

It has done what I have needed it to over the years

Helmetnation
United States
Over 7 years using the app
November 16, 2024

Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years.
The app is good and their service is excellent. Fast and prompt
I highly recommended.

MONTANA WEST U.S.A
United States
Almost 3 years using the app
Zotabox replied November 17, 2024

Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we wish to keep on contributing to the growth of your business.

Love from Zotabox team!

November 12, 2024

Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.

Tom&Jery Store
Vietnam
28 days using the app
Zotabox replied November 15, 2024

Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!!
All the best,
Zotabox

Edited November 26, 2024

Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★

All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!

ElGranero Typewriter.Company
Spain
4 months using the app
Zotabox replied August 6, 2024

Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.

I am sorry that all of us were involved in such an unwanted incident.

November 18, 2024

Manuel is the best customer service representative

Hidden Couture
United States
About 1 hour using the app
May 24, 2016

Nice app, very comfortable and easy to use! Also it is free - so why not to try it?

Bless Linen
United States
Over 8 years using the app
April 11, 2016

We just installed this app to help promote our spring sale and have seen a noticeable uptick in our cart conversion rate. Thanks guys -- great app and great service!

Custom Bottle Opener Co
United States
About 8 years using the app
May 28, 2021

This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.

Petland Canada
Canada
Almost 8 years using the app
Zotabox replied May 29, 2021

Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.

May 9, 2016

Absolutely! Easy to set up and no coding needed. We are thrilled to have found Zotabox.

Girltrunks
United States
Over 7 years using the app
February 9, 2016

Excellent!!!!!!

I was using another app on shopify called the "Welcome Bar", I think, and it was horrible. Wouldn't show up unless someone emptied all their cache forever and they didn't even try to fix that. So this was a most pleasant and much appreciated surprise at how beautifully it worked. I will look into their other apps now.

Jm Imports
United States
Over 7 years using the app