Reviews (484)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting conversion rates and sales with features like promotional banners, header bars, and pop-ups. They praise its versatility, user-friendly interface, and quick setup, often ready in minutes. The ability to manage multiple tools and stores without extra costs is particularly valued. Customer support is also highlighted as responsive and effective, enhancing store functionality and marketing efficiently.

January 13, 2025

Very kind and patient staff. Fixed a problem shopify could not identify for me. Manuel really went above and beyond to help me. I truly appreciate it.

Custom Foam Letters
United States
Over 2 years using the app
Zotabox replied January 14, 2025

Hello Nick,

Thank you so much for your kind words and the amazing teamwork yesterday!
Our team is so happy to support you on time with the Contact Form tool and we hope to contribute a small part to grow your business!

Our tech team is always here if you ever need further support <3

Much appreciated!
Manuel

November 24, 2024

It has done what I have needed it to over the years

Helmetnation
United States
Over 7 years using the app
November 16, 2024

Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years.
The app is good and their service is excellent. Fast and prompt
I highly recommended.

MONTANA WEST U.S.A
United States
Almost 3 years using the app
Zotabox replied November 17, 2024

Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we wish to keep on contributing to the growth of your business.

Love from Zotabox team!

November 12, 2024

Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.

Tom&Jery Store
Vietnam
28 days using the app
Zotabox replied November 15, 2024

Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!!
All the best,
Zotabox

Edited November 26, 2024

Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★

All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!

ElGranero Typewriter.Company
Spain
4 months using the app
Zotabox replied August 6, 2024

Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.

I am sorry that all of us were involved in such an unwanted incident.

November 18, 2024

Manuel is the best customer service representative

Hidden Couture
United States
About 1 hour using the app
June 14, 2024

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.

Kess International
Germany
18 days using the app
March 27, 2024

Excellent customer service

St. Croix Rods - Dealer
United States
Over 1 year using the app
Zotabox replied March 28, 2024

Hi,

This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!

March 25, 2024

SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.

Chantal Handley
Australia
4 minutes using the app
Zotabox replied March 27, 2024

Hello,

Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.

May 24, 2016

Nice app, very comfortable and easy to use! Also it is free - so why not to try it?

Bless Linen
United States
Over 8 years using the app