Reviews (148)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its promotional features, such as the Welcome Header Bar and various pop-ups, which significantly boost sales and customer engagement. They praise its user-friendly interface, ease of installation, and customizable options like banners and social media buttons. The app's reliable performance and responsive customer support are also noted for enhancing the user experience and contributing to increased sales.

October 24, 2025

Kathleen was lovely, knowledgeable and extremely helpful! Love this little app. Works perfectly!!

Momsanity
United States
5 months using the app
Zotabox replied October 24, 2025

Dear Lori and Emily,

Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re enjoying the app and that I could make things easier for you. Your support truly means a lot to our team, wishing you continued success with your store! 💖

Sincerely,
Kathleen

September 26, 2025

Kathleen was very helpful , at getting us pointed in the right direction.. Thank you!!

Bling Jewelz
United States
About 1 month using the app
Zotabox replied October 24, 2025

Hello Kisa,

Thank you so much for your kind words! I’m really glad I could help you get everything pointed in the right direction 😊 Wishing your store continued success!

Warm regards
Kathleen

June 23, 2025

I reached out to the customer service team to help me customize the app, and they were very helpful. Thank you!

Birth Song Botanicals Co.
United States
Almost 9 years using the app
Zotabox replied June 25, 2025

Hello Maria,

I'm really glad we could help you customize the tools, especially with the upsell settings 😊 We truly hope to contribute to the growth of your store in the near future!!

Also, your herbal products are so thoughtful and full of care — it’s easy to see how much love you put into each one. We’re happy to support your beautiful work in any way we can.

Always here if you need anything 💛
Kathleen
Zotabox Team

August 6, 2025

Recommended. Customer service - Manuel, is very friendly and helpful in guiding how to use their app.

Hamel Marketing
Malaysia
About 2 hours using the app
Zotabox replied August 6, 2025

Cheers Hamel Team,

Thanks so much for the kind words and recommendation! 😊
It was a real pleasure working with you — your team is super friendly and professional, and I’m glad I could help out.

Love the work you’re doing for car film — so much creativity and quality! Happy to be a small part of your journey.

If you ever need anything, just give me a shout!

Thanks,
Manuel
Zotabox Support 💛

June 19, 2025

Manual was so very helpful. I am so pleased with this app. Very fast service.

Tail Spin Bracelets
United States
Over 3 years using the app
Zotabox replied June 22, 2025

Hi Kim,

Thank you so much for your sweet message! It's a pleasure supporting you!

Tailspin Bracelets, is so lovely — full of heart and creativity. It means a lot to be part of your journey.

If you ever need anything, I’m always here for you 💛

Manuel
Zotabox Team

October 24, 2021

This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues

Performance Meal Prep
United States
Over 5 years using the app
Zotabox replied October 24, 2021

Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.

October 24, 2021

This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.

Blueberi Boutique
United States
Over 5 years using the app
Zotabox replied October 24, 2021

Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.

May 28, 2021

This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.

Petland Canada
Canada
Over 5 years using the app
Zotabox replied May 29, 2021

Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.

April 15, 2021

This is a simple to use app, effective, and free, which is appreciated. I use it to change up our landing page on a regular basis.

Absolutely Fabulous at Home
Canada
Almost 4 years using the app
Zotabox replied April 15, 2021

Thank you very much for your kind review. We currently don't offer a free plan (but have kept the free plan for our old merchants). We hope you continue to enjoy your Zotabox tools. Please let us know if you have any suggestions for improvement.

Edited August 13, 2025

Thank you Bellatrix for fast response and for assisting me in contact form, we have been using this zotabox for over 10 years.

The app is good and their service is excellent. Fast and prompt
I highly recommended.

Thank you Bellatrix again for her patient and skillful for assistant me

MONTANA WEST U.S.A
United States
Over 3 years using the app
Zotabox replied November 17, 2024

Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we wish to keep on contributing to the growth of your business.

Love from Zotabox team!