Every ecommerce merchant knows that the key to growth is loyal, satisfied customers.
Whether you’re a one-man band or a sprawling online enterprise, you need to look after your customers!
CustomerSure was built to give growing businesses control over customer satisfaction. Set up your brand new satisfaction system within minutes, and start taking steps to grow your Shopify store.
Managing an online store is time-consuming, and even though customer satisfaction is key to your store’s success, it can be hard to find the time to ask your customers what they think.
CustomerSure automatically sends a survey to every customer you serve, so you can ensure satisfaction every time.
When customers send their feedback, it is delivered directly to your customer service dashboard. From here, you can respond to customer comments to make sure everyone is satisfied, and identify the patterns and trends that will help you improve your online business.
And if you don’t already have your own customer support system in place, your customer service dashboard doubles up as a complete ticket management system for creating and resolving support tickets for even better customer satisfaction.
Want to get valuable customer insights, but not sure what to ask? Relax. We’ve built our survey expertise into a set of templates suitable for all online business, and they’re ready to send from the moment you start your free trial.
But if you prefer to build your own surveys and ask your own questions, then our software is fully-flexible and comes with an easy-to-use survey builder.
There’s nothing technical to learn. CustomerSure is fully-integrated with Shopify already, meaning in minutes you can start gathering customer feedback, automatically, with every order you process.
Our clean, simple interface gives you easy control over customer satisfaction.
When you satisfy more customers, reviews are more positive. And when your feedback is consistently positive, you will want to show new customers why existing customers love buying from you.
With CustomerSure, you can set customer reviews to be published automatically on your Shopify store.
There are many powerful customer satisfaction systems available. Some of these let you gather feedback. Some let you track metrics. Some let you respond to issues, and others let you manage your customer service department.
CustomerSure does it all in one easy package - gather feedback, track results, respond to customers, publish reviews and boost satisfaction.
And with a price that’s affordable for smaller businesses, why not start your free trial and take control of customer satisfaction today?