Reviews (136)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the gift card experience, offering features like scheduled delivery and personalized messages that boost customer engagement, especially during busy seasons. It integrates smoothly with Shopify, is easy to use, and is supported by a responsive customer service team. The app is noted for increasing sales and providing a versatile solution for managing both digital and physical gift cards.

July 23, 2025

I’ve been using Gift Card Hero for a while now, and I can honestly say they’ve earned every one of those five stars. Their support team is not only incredibly knowledgeable, but also genuinely caring—every time I’ve had a question or needed assistance, they’ve responded quickly and gone above and beyond to make sure I walked away with a perfect solution.
If you’re looking for a gift card service that combines a seamless user experience with top-tier, friendly support, Gift Card Hero is the best choice. Highly recommended!

miori
Germany
4 months using the app
July 28, 2025

New users to shopify and needed a solution for schools to be able to allow parents to order and then be invoiced, this was the perfect answer. It helps with bulk amounts of gift cards and the reporting is fab. When the report didnt quite do what we needed, they customised the report so it did. Can highly recommend.

Total Clothing
United Kingdom
3 months using the app
July 2, 2025

We recently relaunched our digital gift card program switching to Gift Card Hero. We’re thrilled to now offer our customers a great gift card purchasing experience that includes cool features like adding a video message and scheduling the gift card’s arrival to its recipient.

The tech support has also been excellent. Fast, precise, and headache-free. Thanks, Arthur!

Provincetown Fudge Factory
United States
8 months using the app
May 20, 2025

We've been really happy with Gift Card Hero so far. It does exactly what we expected, and the ability to customise the setup to suit our brand has been great. Support was responsive and helpful when we reached out, making the whole experience smooth and straightforward. Would definitely recommend!

MahaShe
Australia
7 months using the app
June 16, 2025

This app was exactly what we needed—and it delivered with ease! The support team was fantastic, assisting us with a few customizations, including updating the gift card image and adjusting some of the email wording. We’ll definitely be using this app again!

Ali Kay Studio
United States
17 days using the app
June 14, 2025

Easier to install than most apps I use, good value, looks great in store and Arthur was incredibly quick and helpful - fully recommend - bravo

Woolf PureFleece®
United Kingdom
10 days using the app
March 25, 2025

Customer service was excellent, they nailed the theme on the spot (Without even giving them any instructions). I’m normally very picky, so I was surprised at how good it looks!!

I can't think of a better app for Shopify to do gift cards.

Arachne Audio
Estonia
11 days using the app
April 23, 2025

Great team who are willing to jump in and fix things for you very quickly. Highly recommend!

Nutrition Kitchen HK
Hong Kong SAR
5 months using the app
May 27, 2025

Great support and super functions. We sell a lot of vouchers and it works perfectly.

Wohllebens Waldakademie
Germany
29 days using the app
February 5, 2025

Fantastic app and even better service. Arthur helped us customize several aspects of the app to suit our needs over the course of more than a month. We ended up with exactly what we wanted and couldn't have done it with all the support.

Signature Locker
United States
3 months using the app