Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

April 1, 2024

Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!

White Rose Hobbies
United States
3 months using the app
Edited July 25, 2024

Absolutely love this app! Gift Card Hero is a perfect solution to my physical in-store gift card needs. It’s great all around and I highly recommend it! Also, a useful tip: if you’re transitioning to Shopify from another system (welcome and congratulations!), there’s a clever workaround to use this app and bring over all your hundreds of valuable unused plastic gift cards. ;) This app has truly been a game-changer for our business.

Sacred Crystals
United States
7 months using the app
January 2, 2024

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Judith & Charles
Canada
8 months using the app
November 27, 2023

These guys have been really amazing. They have done a lot of custom work for our gift card set up and managed to finish all the custom changes very quickly in time for Black Friday. They were able to set up two different gift card products with unique images for one of our stores, all the way from product page through the whole purchasing and fulfillment experience. I highly recommend!

Stephen Wilson Studio
United States
14 days using the app
January 9, 2024

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Birkenstock Village
United States
About 1 year using the app
December 5, 2023

Gift Card Hero app has fulfilled all the wants we were hoping for giving customers a more personalized email for their loved one. I was beyond frustrated with Shopify's emailed version and now way to add a note at the customers request. They now can fill in what they want, can even choose to have a physical mailed as a gift. We had a few issues and the customer service has been top notch and that means so much when running a business. A bonus is that we can now check a customers balance on the POS system and also reuse the gift cards if they want to add more funds. I would highly recommend this app.

Sabattus Disc Golf, Inc.
United States
2 months using the app
April 23, 2024

They were very helpful with styling the app to reflect the website design. We just installed and haven't yet made any gift card sales, so can only comment on the setup.

Heyday Coffee Co.
United States
12 days using the app
May 14, 2024

One of the finest and cute store in shopify where ur budget meets quality products.

Circle Care
United States
About 1 month using the app
May 1, 2024

Great experince! Shopify has very limited page for gift card and this app solve all the needs you need.
Furthermore the team assist me a lot and was very patient.

My Wishlist S&H
Israel
12 days using the app
November 27, 2023

Gift Card Hero has been a great app for us heading into the holiday season. Arthur has been extremely helpful in getting our Gift Cards to look and function exactly how we like. Would highly recommend this app to beef up your gift card presentation and offering for your store!

Hosanna Revival
United States
3 months using the app