Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

December 10, 2023

Wow! Super easy app. Arthur gave us a great support in customizing details and this made the gift card absolutely perfect. 5 stars!

Koalababycare
Italy
10 months using the app
December 20, 2022

Has definitely elevated our Digital Gift Cards for our customers! Great follow-up service from Devs too if we have any enquiries.

FINEPRINTCO
Australia
10 months using the app
November 26, 2022

The app works very well, and the customer service is professional and fast. Good job, I recommend it

ALESSANDRO VASINI
United States
10 months using the app
May 1, 2024

Great experince! Shopify has very limited page for gift card and this app solve all the needs you need.
Furthermore the team assist me a lot and was very patient.

My Wishlist S&H
Israel
12 days using the app
December 22, 2021

Very good app at a fair price compared to the other solutions. It fixes lots of problems with native shopify gift card solution :
- The ability to have a good animated design
- The ability to send a gift card to someone
- also the ability to check gift card value The development team is very dynamic and the support is very responsive. We highly recommend this app

La Boutique MOSO
France
9 months using the app
May 2, 2022

Love this app!! The customer service team is amazing, very easy to work with and excellent understanding of issues. Also beautiful timing regarding the solving problems, now I do not have them. Low new futures, this lets me provide better service and more options :-) Thanks a million!

Your Skin Expert Advanced Aesthetic Clinic
Ireland
9 months using the app
January 2, 2024

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Judith & Charles
Canada
8 months using the app
June 6, 2023

Great app. Adding the functionality for our Customers to send a gift card to a friend or family as a gift directly. Something Shopify was missing.

Then regarding support.
We removed scheduling of the gift card and some other cosmetics.
Team was very helpful in changing that for us. Having some of those options as a setting would be great for future use.

cumbooks-dev-plus
South Africa
9 months using the app
November 28, 2023

excellent service and customer care
easy to use app

Pure n' Bio
France
8 months using the app
Edited July 25, 2024

Absolutely love this app! Gift Card Hero is a perfect solution to my physical in-store gift card needs. It’s great all around and I highly recommend it! Also, a useful tip: if you’re transitioning to Shopify from another system (welcome and congratulations!), there’s a clever workaround to use this app and bring over all your hundreds of valuable unused plastic gift cards. ;) This app has truly been a game-changer for our business.

Sacred Crystals
United States
7 months using the app