Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

March 21, 2022

This is an exciting app at an amazing price point. I was able to easily provide my users functionality to look up their gift card balance. It made customers happy and internal teams happy. When reaching out with questions, Arthur provided prompt support, detailed answers and went above and beyond to assist in customizing. Thank you!

ROAD iD
United States
Over 2 years using the app
January 18, 2022

Very easy to install and get going with gift cards. Had a small issue with Google sync that Arthur from dev team has helped me to fix in no time. Very happy with the app!

Drippy
Slovenia
About 2 years using the app
Edited April 28, 2022

I would say the out of the box app is generally pretty straight forward and easy to use an their support staff is outstanding. We haven't gotten into the custom API but when we do, I'm sure we will get more out of it.

Boston Proper
United States
Almost 2 years using the app
April 11, 2022

The support we've received from Arthur and his team has been nothing short of amazing. The app works beautifully and it's transformed our gift card fulfilment process from an annoying manual task to one that happens automatically in the background with zero clicks. I also noticed our customer using the app to create custom messages and sending these to loved ones which they previously weren't able to do.. We love this app!!

Rotor One - Melbourne Helicopter Rides
Australia
Almost 2 years using the app
October 16, 2023

Great app and great customer service! We needed help customizing the app and the service was very fast and very efficient.

CAJ
United States
Almost 2 years using the app
December 23, 2021

SO EASY to install! I emailed the developer to ask how to customize the look and feel of the card, and the developer wrote back right away saying they would do it for free! We had tried other gift card apps and they were so clunky - this was easy and streamlined for both us and our customer. Love it!!!

Goldenerre
United States
Over 1 year using the app
March 24, 2022

I have worked as a developer on several shops, and integrated many different apps. Integrating Gift Card Hero has by far been the best experience, Arthur from their support team has been very helpful and has even implemented new features at my request. I highly recommend their app if you are looking for a gift card scheduler - Especially for developers seeking to create a custom UI. - Alex

Den Sidste Flaske
Denmark
Over 1 year using the app
July 8, 2023

We have been using this app for over a year and are happy with it. Great tool and great support also.

Pleasurements
Netherlands
Over 1 year using the app
March 23, 2023

Gift Card Hero is a great app which extends the some what questionable functionality of how Shopify handles gift cards out of the box. Support were very quick in helping us make the changes we needed for our stores and were able to match our design. The extra features such as the balance checker and sending it to another email are a must for any gift care UX.

PassioneOngles
France
Over 1 year using the app
March 13, 2023

Very easy to set up and get it working. And Arthur from support was very fast in responding to my request. Highly recommended.

House of Knives
Australia
Over 1 year using the app