Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

February 26, 2024

This app is simple and easy to install and operate!
And the agent is so kind!

bb.q Chicken Alberta weborder
Canada
3 months using the app
March 20, 2024

Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.

Dietz - Performance Paddling
Sweden
2 days using the app
March 10, 2024

Klasse Support. Mir gefällt vor allem die einfache Bedienung der App über Shopify. Man kann ganz einfach alles einstellen, wie z.B. Mailvorlagen, Gutscheindesign, usw. Der Support hilft einem auch bei individuellen Wünschen mit einer schnellen Reaktionszeit.

flighthour
Germany
19 days using the app
April 24, 2024

Wonderful app!

little loom
United States
3 months using the app
February 21, 2022

I have tested and tried no less than 12 apps on giftcards for my site. Actually I was disappointed that no one seems to be able to help me solve my problem. As I was reaching my peak moment of pressure to reporting to my customer, Gift Hero Card was introduced by shopify as someone that might be able. I tried and it worked. It solved most part of my problems. They are also responsive and are willing to work on problems to help us out. This is crucial because in the market where there are so many solutions, not everyone have the exact solution needed. I am so glad I get to try this app. This is the only gift card I will use from now and hence I will have to sign up for my other location. Thank you GCH, for your gift card solution!

TCECAFE
Singapore
Over 2 years using the app
July 27, 2022

We're stoked on this app's gift card features! We're stoked on this app's gift card features! We're stoked on this app's gift card features!

Wolven
United States
Over 2 years using the app
November 21, 2021

The level of customization is incredible, and the support / customer service is outstanding. The app is able to resolve a common concern that others have not been able to address properly, and if they do, they overcharge for it because it's bundle along with unnecessary features. From new shops to long-standing ones, installing this app is a no brainer.

Honeycomb Workshop
United States
Over 2 years using the app
Syncube 🥇 replied December 12, 2021

Hi everyone at Honeycomb Workshop, thank you for the great review!

March 21, 2022

This is an exciting app at an amazing price point. I was able to easily provide my users functionality to look up their gift card balance. It made customers happy and internal teams happy. When reaching out with questions, Arthur provided prompt support, detailed answers and went above and beyond to assist in customizing. Thank you!

ROAD iD
United States
Over 2 years using the app
January 18, 2022

Very easy to install and get going with gift cards. Had a small issue with Google sync that Arthur from dev team has helped me to fix in no time. Very happy with the app!

Drippy
Slovenia
About 2 years using the app
Edited April 28, 2022

I would say the out of the box app is generally pretty straight forward and easy to use an their support staff is outstanding. We haven't gotten into the custom API but when we do, I'm sure we will get more out of it.

Boston Proper
United States
Almost 2 years using the app