We are obsessed with great customer service and for us the ability to engage at every step of the customer experience is crucial. It is of utmost importance to us that our customers leave our store with a great last impression. Currently it's not possible to customize the look and feel of the checkout process, especially the 'Thank You' page. As Shopify users we have gotten feedback from our top customers that once they have completed their purchase, the order confirmation page is cold and leaves them looking for more.
With Happy Ending, we have taken the generic confirmation page and transformed it into an opportunity for your customers to become fans, and your fans to become advocates. The Happy Ending App allows customers to be directed to your brand’s Facebook Fan Page, encourages them to share their great shopping experience via Twitter and share the product they bought on Pinterest. In addition the App makes it easy to write in custom text or YouTube videos, so you can personally thank them for being a valued customer and bring them closer to your brand.
Happy Ending boasts our simple design as seen in our previous application, Bulk Fulfillment, and allows non-technical users to see live updates to their page as they understand it. There is no knowledge of coding needed and we are always here to help should you have any questions!
UPDATE: The new Happy Ending is released and it is much, much faster than the old iteration. Load times are under three seconds now, and often even faster than that. Thanks so much for your patience.
NOTE: We had to remove Pinterest sharing on the Happy Ending page for the moment but are looking for ways to bring it back.
About Simple Apps
We are the shop owners and founders of Holstee, a sustainable design shop. As our shop grew we decided to create Simple Apps to improve our Shopify experience. Each app we created came as a result of a need we had and they have proven to improve our own, as well as our customers experiences. We are excited to share the apps with you and always open to feedback.
Stay updated on the latest Simple Apps news by visiting our blog.