Kakaclo ‑Clothing Dropshipping
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Highlights
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Based in United States
About this app
Launched
January 25, 2022
Languages
English
Categories
Dropshipping , Finding suppliersWorks with
Tik-Tok, Instagram, FacebookClothing B2B marketplace. Sourcing products from verified China & US suppliers.
KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business.
- US Warehouse: Keep inventory on hand in the US, ready to ship out to customers!
- Hassle Free: Automatically place dropshipping orders and provide tracking info.
- Various Styles: Over 1,000,000 SKUs are available and updated on a daily basis.
Dropshipping features
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Products you can sell: Clothing and accessories
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Sourcing locations: China, United States
226 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this dropshipping app for its wide product range and automatic updates, saving them time. The 24/7 live customer support and efficient after-sales service are highly praised, promptly addressing issues like quality and shipping. The app's professional customization services and partnerships with high-quality suppliers ensure a balance between cost and quality. Merchants also value the seamless synchronization and vast product selection.
Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.
Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.
Dear Night Strings,
Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.
Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.
Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.
Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.
We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.
KakaClo support team
The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.
Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.
About this app
Launched
January 25, 2022
Languages
English
Categories
Dropshipping , Finding suppliersWorks with
Tik-Tok, Instagram, FacebookBuilt by KakaClo Technology Co., Ltd.
About KakaClo Technology Co., Ltd.
4.6 average rating
2 years building apps for the Shopify App Store
19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon Hong Kong, 香港, GD, 999077, CN
Support
Send a messagesupport@kakaclo.com