Reviews (25)
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This app has worked very well for us. The support they offer is the best. Yury assisted me with all of my questions and provided quick service! I'm so appreciative.
We're happy to hear that our app has worked well for you and that my team and I were able to assist you with your questions. Your feedback means a lot to us and we're grateful for the opportunity to serve you.
(update 2021) For over 5 years of use, we are blown away at the simplicity yet effectiveness of this app, as we could not find a single app that can do what this does. NONE. This is the ONLY app that we have found that fully integrates an omni-channel commission manager for your sales associates, and you can have your associates use everything from discount codes, drop-down sales associate choosing at checkout, associate code entered by the customer, and so much more. Also, if you need custom coding done to truly make sure the app and all its features work on your website, the team and especially Yury have been absolutely AMAZING at adding any and all coding to our backend design. We are so grateful to have this app, could not have our sales team without it! (from 2018) So far I have been very pleased with the app. It has a TON of features for a very affordable price. Yury is great at customer service and promptly responds to any questions, and takes suggestions for app development. I also want to list my development suggestions here so the public may also gain good info, here is what I believe this app should also develop: -Multiple or tiered commission for the same associate (to help separate retail vs wholesale orders for same associate) Keep it up guys, thank you for finally having an affordable and all-in-one package interface for my business!
We love the app and the reporting. It is overall great with providing the information needed in the reporting. We may have a unique situation where we may have a large number of employees completing sales at the same time, but the app is easy to use and helps manage the large amount of affiliate links/sales.
Customer service is pretty responsive and is willing to work on resolutions to issues.
Great to hear that you are enjoying the app and its reporting functionality. We are thrilled to hear that the app is meeting your needs and helping you manage a large amount of affiliate links and sales even when multiple employees are completing sales at the same time.
While we strive to provide timely support to all our users, there may be times when we are unable to respond immediately due to high demand or unforeseen circumstances. However, we always do our best to address your queries and concerns as quickly as possible, and we appreciate your patience and understanding in such situations.
Thank you for your feedback, and please do not hesitate to reach out to us if you have any further suggestions or issues to report.
This app is very easy to use. This is the best sales rep app to generate affiliate links + report out on commissions and usage of links. Low cost per month is an added bonus!
Wow! Thanks for this shining review! We’re so happy you find the app easy-to-use and affordable. We look forward to continuing to help you run (and grow) your business!
Great app and great customer support. A must for tracking commissions.
Great communication and service! We had an issue with commissions not being tracked via discount code and Yury was able to not only diagnose the problem, but had a patch within 24 hours!
Great Team and responds instantly!
This app was exactly what I was looking for and there support team is outstanding! I have had a couple of bumps using it and there are some features I needed them to add. They are always quick to respond and are developing many features that I need in the coming weeks and months. Great app and great team! Thanks guys
Our company has found the SalesReps app to be a beneficial part of our dealer program. It allows us to track commissions on sales to make sure each dealer receives proper compensation. We look forward to growing our dealer base using this app!
I like how practical the app is and how it gets quicker to calculate commissions. The only issue with the app is that sometimes I delete a person from a Sales Representative and it appears again in the report. I hope it gets fixed soon.
Thank you for sharing your feedback. We're glad to hear that you find our app practical and it aids you in quicker commission calculations. However, we're sorry to learn about the issue you're encountering with deleted Sales Representatives reappearing in your reports.
We've sent you an email to gather more information about this concern. Could you please check your inbox and provide us with more details, so that our technical team can investigate this matter further? We understand this might be inconvenient and appreciate your patience as we work to resolve this issue as soon as we hear back from you.
We used this app to track commission for orders that were taken over the phone. There are good points and bad points. it does track commissions and makes SOME of the calculations easy IF YOU ONLY HAVE ONE SHOPIFY SITE.
If you have multiple sites, its $10,00 per month PER SITE, and then you have to run commissions for each website independently and add them up.
Service is done by YURI, and while he did respond - he has never lifted a finger to help. "You can do this... ", "You can do that..". Even suggestions for the app to improve were basically shrugged off.
There is nothing in this app that cannot be tracked in excel. It does speed up the process as the app automatically fetches the data from the website, and (for example) if you do not pay commissions on Shiping and or taxes, it will organize all of that information for you.
It does not integrate with QBO, so you have to tell it when you pay. I believe the filters on it could be greatly improved. From talking with Yuri, there is nothing in this app that will be changed or improved anytime soon.
Thanks so much for your constructive feedback. We'd like to assure you that we do, in fact, take your suggestions very close to heart, and that we are consistently developing new features based on our users' feedback. We apologize if we gave you the impression that your suggestions were shrugged off. Once again, I assure you, they were not. If you have any additional feedback, please do feel free to contact us.