Powerful new features, services and plugins for your Shopify store
Zendesk

Zendesk

  • Solve customer service tickets faster by having access to relevant customer data, such as billing, shipping, and order information from Shopify directly on Zendesk ticket pages.
  • Easily navigate to additional data in Shopify by simply clicking on the Order ID in Zendesk.
  • Enable your customers to get in touch with your support team quickly and easily by adding a Zendesk Feedback Tab to any Shopify-powered site.

Zendesk is the leading cloud-based customer service software solution, and it now integrates with Shopify! More than 40,000 companies worldwide use Zendesk to lower support costs, raise productivity, and increase customer satisfaction. Now, not only can you support your customers via any and all of the channels that they choose (email, phone, chat, web form, Twitter, Facebook, and self-service portal), but you can solve their tickets faster than ever by accessing Shopify data right from a Zendesk ticket.

Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http

Update:
I finally got reply from the manager, Maxime, after he reviewed my case, he helped me right away, and respond my email within a day.

and now my zendesk works perfectly.

I changed my rate from 1 star to 5 stars, all because Maxime's help.

If you are looking for customer services app on shopifty, Zendesk is the best choice, and if you have low budget, you always can start at as low as only $1.

you wont regret.

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Like the concept of Zendesk,
But i cant install the zendesk with my shopify and contacted with support team almost a month. But i did not hear from them for almost two weeks.
supper disappointed.
Do not waste your time to deal with them.

Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.

Zendesk is amazing. Great support. Use the voice feature also for calls.

Get App
$1.00-$195.00 / month
30 days
Zendesk

Requirements

Zendesk

Support & Sales

1 (888) 670-4887
support@zendesk.com
zendesk.com/support/contact

Screenshots

  • Large

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