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Answer shoppers' questions from your own catalog, stock and policies, and guide them to checkout.
11xsales adds an AI sales assistant to your store. It reads your products, variants, stock levels, pages and policies, then answers shoppers in the chat: sizing, shipping, returns and product comparisons. It recommends products from your catalog, builds a cart in the chat and sends the shopper to your Shopify checkout. It looks up an order's status when the shopper gives the order number and checkout email. Questions it can't answer go to your team with the full conversation.
- Answers from your own products, stock levels and store policies
- Product cards and add to cart in the chat, then Shopify checkout
- Order status lookups with the order number and checkout email
- Hands chats to your team with the full conversation when needed
- Train it with documents, notes and corrections to its answers
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI replies a month
- 1 store and 1 team seat
- 500 knowledge pages
- No card needed
Starter
$79 / month
$0.10 per AI reply beyond the 1,000 included each month, up to a limit you approve
Features
- 1,000 AI replies a month
- 1 store and 3 team seats
- PDFs and documents
- Corrections to train answers
- Daily store re-scans
7-day free trial
Growth
$249 / month
$0.10 per AI reply beyond the 4,000 included each month, up to a limit you approve
Features
- 4,000 AI replies a month
- 2 stores and 10 team seats
- AI-offered discounts
- Product-page widget and AI search bar
- No 11xsales.ai branding
7-day free trial
Scale
$499 / month
$0.10 per AI reply beyond the 8,000 included each month, up to a limit you approve
Features
- 8,000 AI replies a month
- 5 stores and unlimited team seats
- Git and database sources
- Expert AI model
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by 11xsales.
Resources
Launched
November 6, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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View Online Store
Online Store pages
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View other data
Locations
