miniOrange OTP Login/Register , 12 reviews

Overall rating
3.8
Counts per rating level
  • 58% of ratings are 5 stars
    7
  • 17% of ratings are 4 stars
    2
  • 8% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
    2
November 8, 2023

opt widget not showing on login page or also messed up with theme.

Sotbella
India
About 14 hours using the app
miniOrange replied November 20, 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

September 20, 2023

Pathetic app, installed the application and my whole website theme got messed

Grest
India
About 20 hours using the app
miniOrange replied September 29, 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

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