57‑feedback

Name: 57‑feedback
Brand: 57-house
Rating: 3.0 (1 reviews)

Pricing: Price: Free
Rating: 3.0 (1)
Developer: 57-house

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Our app streamlines the feedback collection process, saving merchants time and effort. With our app, you can tailor your feedback and reviews collection strategy to meet your customers' needs simplely. Our app is essential to stay ahead of the competition and drive sales by leveraging the power of customer feedback and reviews. Our app is an essential tool for any merchant looking to gain valuable insights, improve their offerings, and build a strong reputation in the marketplace.

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English

Reviews (1)

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Edited January 11, 2024

hello.. can the text be translated into Romanian? also, I would like the name of your application to disappear from the feedback. thanks

UPDATE - Thank you, that's right, now I can change the language and delete some words. However, the changes are not saved on the site. Incidentally, the widget does not appear on my laptop, but it appears on my phone, but not translated. I hit SAVE 100 times. Something is wrong.
Maybe you can solve it.

UPDATE 2: Now everything it s ok, working good, for now. Let's see how the site moves, that there are no bugs, etc.. Thanks.

UPDATE 3: I tried a feedback on the site and it does not appear in the application. I checked both boxes in the application, I don't see what else I could do. How does it work in the end?
Thanks

UPDATE 4:
Why don't you answer emails anymore? I have been waiting for an answer for 4 or 5 days.
What does it mean third-party service to generate the application version of your site ?
I don't use anything like that.

I will delete de app, very poor.

UPDATE 5: customer feedbacks do not appear in your application... I said I gave a feedback on the site and it did not appear... where should these feedbacks appear?

evonio™

Romania

About 2 months using the app

57-house replied January 3, 2024

Thank you for your review.

UPDATE 5 - Thank you for your feedback. We are sorry for this misunderstanding on our part. This time we understand your concern.

There was indeed a problem displaying feedback due to the change on the backend and storefront sides. But all issues have been resolved and you can now enjoy the application without any worries.

Don't hesitate if you have any further requests, we're here to help.

Thank you.

UPDATE 4 - Thank you for your feedback.

Sorry but we haven't received any mail from you. the only feedback we get from you is on this reviews. the application is actually made to work with shopify websites.
we can see that the application is installed on your site and well present in your front store. For your last preocuppation it should surely have an incomprehension. if you can try to give more details? What do you mean when you say " I tried a feedback on the site and it does not appear in the application" what is the application please? is that the website ?

Thank you.

UPDATE 3 - Thank you for your feedback. If you use a third-party service to generate the application version of your site, we are concerned that you may need to regenerate the application version of your site to take into account the latest changes you have made to your site thank you for your understanding.

UPDATE 2 - Thank you for your feedback. it's very nice we are so happy for you.

UPDATE - Thank you for your feedback. Security levels had been implemented in our application without taking certain parameters into account. These have been updated and you can now clean your navigator cache, activate the application on your site and enjoy it thanks.

It is now possible to change the content of the different texts that appear on the widget. It's also possible to delete some of them, such as the no of our application that you'd like to make disappear.

All this takes place in the translation section of the settings page. You can easily access the settings page of our application by following the instructions on the brown strip on the first page of our application.

Don't hesitate if you have any other request or question.

Thank you very much,

57-Feedback Support Team.