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71lbs helps thousands of merchants save millions via FedEx & UPS automated late delivery refunds.
Shipping costs are a growing expense for e-commerce merchants. Did you know that if FedEx/UPS delivers your package late, you’re entitled to a full refund? Most merchants are not. Billions are left unclaimed every year. 71lbs late delivery refunds helps merchants get their due refunds back. We’re proud to help over thousands of merchants get their due refunds back into their bottom line. Merchants love that 71lbs is like a free insurance policy without paying a premium whatsoever.
- We manage the entire Late Delivery refund process from start to finish.
- Easy to install - only add your FedEx/UPS credentials
- Complimentary Analysis & Dashboard
Languages
English
Categories
Pricing
% of refunds
$10 / month
Shopify merchants get terms of 45% of refunds.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
“Super easy to install and saves money”
“Installation was fast — just added our FedEx/UPS credentials and it got to work. The dashboard clearly shows refunds in progress. Took a bit to understand how it calculates claims, but overall a great tool for reducing shipping losses.”
“Essential for growing merchants”
“If your shipping costs are eating your margins, this app is essential. We started recovering late delivery refunds almost immediately. Support was responsive when we had questions. Highly recommended for stores with frequent shipments!”
“Automates a tedious task”
“We used to manually file refund claims for delays — such a headache. 71lbs made it totally automatic. Would love more customization options on notifications, but the core functionality is very solid.”
Support
App support provided by 71lbs.
Resources
Developer
510 Shotgun Road, Suite 301, Sunrise, FL, FL, 33326, US
Launched
December 19, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Orders
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View orders
Order fulfillments
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