8returns Returns & Exchanges

8returns Returns & Exchanges

Pricing
From $109/month. Free trial available.
Rating
5.0 (32)

Specialist returns platform with exchanges, store credit, refunds, label generation & analytics

What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.

What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work. more
  • Self-serve returns portal, fully branded to match your Shopify store
  • Exchanges, store credit & Shop Now flows to retain revenue on every return
  • Dynamic rules by country, product type, order value & customer segment
  • Return analytics by SKU & size - find out why products come back
  • Automated label & QR code generation via DHL, Sendcloud & more

Languages

English and German

Works with

  • DHL
  • Klaviyo
  • API
  • Sendcloud
  • Pickware
  • Zendesk

Pricing

Starter

$109 / month

$0.99 per extra return

Features

  • 100 returns per month
  • Self-serve Returns Portal
  • Automated Refund & Exchange Processing
  • Automated DHL label generation
  • Custom rules
  • Integrations

14-day free trial

Growth

$379 / month

$0.45 per extra return

Features

  • 500 returns per month
  • All features from the Starter plan
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (32)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 11, 2026

Wir sind super zufrieden mit 8Returns. Die Integration war extrem einfach, das Onboarding ging schnell und der Support ist wirklich top – Rückmeldungen kommen eigentlich immer noch am selben Tag.

Alpurial GmbH
Germany
23 days using the app
September 26, 2025

8Returns has helped us simplify and professionalize our entire returns process. What we appreciate most is how intuitive and user-friendly the portal is for our customers – returns are now smooth and effortless, saving time for everyone. The onboarding was very well organized, allowing us to get started quickly. We also want to highlight the super friendly and supportive service team, who are always reliable and quick to help. Overall, 8Returns is the perfect solution for modern returns management – highly recommended!

Marianna Déri
Germany
22 days using the app
8returns - Returns Platform replied September 29, 2025

Thanks so much for your feedback! We’re really happy to hear that 8returns makes things easier for you and your customers.

October 15, 2025

Intuitive Oberfläche, leichte Integration zu shopify und Weltklasse Support!

Stehmann-store.com | OFFICIAL ONLINE SHOP
Germany
5 months using the app
8returns - Returns Platform replied October 17, 2025

Vielen lieben Dank für das positive Rückmeldung!

Support

App support provided by 8returns - Returns Platform.

Developer

8returns - Returns Platform

Pappelallee 78/79, Berlin, 10437, DE

Launched

October 19, 2022

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