8returns ‑ Returns portal

8returns ‑ Returns portal

Pricing
From $109/month. Free trial available.
Rating
5.0 (25)

Automated returns management: Digital solution for refunds, exchanges, store credit, return lab

Process returns in less than 1 min: Make your customers happy and save time & money with our self-service returns platform! 
 Is your returns management inefficient and complicated? Whether it's returns via QR code, store credit, or exchange – with 8returns, you can automate returns and refunds. Give your customers the option of registering their returns independently, while you can track and monitor the status of all returns. This allows you to manage your returns in one place.

Process returns in less than 1 min: Make your customers happy and save time & money with our self- ... more
  • A returns portal that you can customize to your brand
  • Many options to keep revenue: Exchanges, refunds store credit or claims
  • Dynamic rules and flexible return conditions, e.g. for individual countries, etc
  • Key return analytics at a glance
  • Automated creation of return labels or QR codes for an easy process

Languages

English and German

Works with

  • DHL
  • Klaviyo
  • Gorgias
  • Xentral
  • Peoplevox
  • API

Pricing

Basic

$109 / month

0.99$ per extra return

  • 100 return registrations included
  • Returns
  • Exchanges
  • Repairs
  • Automated DHL label generation
  • Automated refunds
  • Custom rules
  • Integrations

14-day free trial

Advanced

$379 / month

0.45$ per extra return

  • 500 return registrations included
  • All features available for the Basic plan
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (25)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 13, 2024

An outstanding returns portal that has completely streamlined our process! Setup was seamless and incredibly quick. The video call provided a detailed and professional walkthrough of all features, ensuring we could maximize its potential right from the start. The support team is exceptionally knowledgeable and approachable, making the onboarding experience smooth and enjoyable.

This solution ...

lumiies - high visibility
Germany
6 days using the app
8returns - Returns Platform replied December 17, 2024

Thank you so much for your fantastic review and for sharing your experience with 8returns! 🚀

We’re thrilled to hear that our returns portal has streamlined your process and ...

February 12, 2025

Wir nutzen die 8returns App nun seit mehreren Monaten in unserem Shopify-Shop und sind rundum begeistert. Die Integration verlief reibungslos und das Onboarding war dank der intuitiven Benutzeroberfläche innerhalb kürzester Zeit abgeschlossen. Besonders hervorzuheben ist, wie stark sich unser Retourenprozess vereinfacht hat:

Optimiertes Kundenerlebnis: Unsere Kundinnen können Retouren jetzt ...

second-circle
Germany
Almost 2 years using the app
8returns - Returns Platform replied February 13, 2025

Vielen Dank für Dein großartiges Feedback und die tolle Bewertung! Wir freuen uns riesig, dass Dir 8returns bei der Optimierung Deines Retourenprozesses hilft – von der ...

March 19, 2025

8returns ist ein Gamechanger! Super hilfreich, unkompliziert und perfekt integriert – macht Retourenmanagement extrem einfach. Kann ich nur jedem empfehlen!

YFM®
Germany
10 months using the app
8returns - Returns Platform replied March 20, 2025

Vielen lieben Dank für dieses positive Feedback. Das macht uns richtig happy & motiviert 💪

December 16, 2024

Wir nutzen 8returns für die Abwicklung unserer Retouren im neuen Shopify-Shop und sind absolut zufrieden. Die App läuft einwandfrei, und unser Feedback zu Verbesserungen wird ernst genommen und zeitnah umgesetzt. Besonders hervorzuheben ist das persönliche Onboarding – das Team war unglaublich geduldig und hat uns optimal unterstützt. Wer eine zuverlässige Lösung zur Retourenverwaltung in Shopify ...

NICKIS
Germany
7 months using the app
8returns - Returns Platform replied December 17, 2024

Vielen lieben Dank für das Feedback. Das freut uns enorm :)

December 12, 2024

sehr gute App, schneller und hilfreicher Support. Erspart uns viel Zeit und bietet deutlich besser Customer Journey

fafe collection
Germany
3 months using the app
8returns - Returns Platform replied December 17, 2024

Vielen Dank für das positive Feedback! 😊 Es freut uns, dass 8returns euch Zeit spart und die Customer Journey verbessert. Unser Support-Team ist immer gerne für euch da!

Support

App support provided by 8returns - Returns Platform.

Or visit their support portal

Developer

8returns - Returns Platform

Pappelallee 78/79, Berlin, 10437, DE

Launched

October 19, 2022

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