8returns ‑ Returns portal

8returns ‑ Returns portal

Pricing
From $109/month. Free trial available.
Rating
5.0 (18)

Automated returns management: Digital solution for refunds, exchanges, store credit, return lab

Process returns in less than 1 min: Make your customers happy and save time & money with our self-service returns platform! 
 Is your returns management inefficient and complicated? Whether it's returns via QR code, store credit, or exchange – with 8returns, you can automate returns and refunds. Give your customers the option of registering their returns independently, while you can track and monitor the status of all returns. This allows you to manage your returns in one place.

Process returns in less than 1 min: Make your customers happy and save time & money with our self-service returns platform! 
 Is your returns management inefficient and complicated? Whether it's returns via QR code, store credit, or exchange – with 8returns, you can automate returns and refunds. Give your customers the option of registering their returns independently, while you can track and monitor the status of all returns. This allows you to manage your returns in one place. more
  • A returns portal that you can customize to your brand
  • Many options to keep revenue: Exchanges, refunds store credit or claims
  • Dynamic rules and flexible return conditions, e.g. for individual countries, etc
  • Key return analytics at a glance
  • Automated creation of return labels or QR codes for an easy process

Languages

English and German

Works with

DHL, Klaviyo, Gorgias, Xentral, Peoplevox, API

Pricing

Basic

$109 / month

0.99$ per extra return

  • 100 return registrations included
  • Returns
  • Exchanges
  • Repairs
  • Automated DHL label generation
  • Automated refunds
  • Custom rules
  • Integrations

14-day free trial

Advanced

$379 / month

0.45$ per extra return

  • 500 return registrations included
  • All features available for the Basic plan
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (18)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 27, 2024

great app, very easy to use. Nila was very helpful and very quick to respond and sort any issues.

Goodwin Smith
United Kingdom
27 days using the app
8returns - Returns Platform replied May 29, 2024

Thank you for your review. Happy to help. Don't hesitate to contact support@8returns.com should you have any further inquiries.

June 18, 2024

Die App ist ein absoluter GameChanger! Retourenquote vom ersten Tag an sichtlich verbessert.
Für alle E-Commerce Shop Betreiber ein absolutes MUSS!

BIRGANI
Germany
20 days using the app
8returns - Returns Platform replied June 20, 2024

Dank Dir vielmals für Dein Feedback zu unserer App. Das bedeutet uns total viel. Wir freuen uns, Euch an Board zu haben!

June 26, 2024

Die Integration lief reibungslos, da das Team dabei tolle Unterstützung geleistet hat! Es werden alle Funktionen geboten, die für uns notwendig sind und alles läuft bisher sehr gut. Das bisherige Feedback unserer Kunden ist ebenfalls positiv.

midoya
Germany
18 days using the app
8returns - Returns Platform replied June 27, 2024

Dank Dir vielmals für das Feedback. Freut mich sehr, dass Du & Deine Kunden happy seid!

May 22, 2024

Super App! Wir können diese App jedem nur wärmstens empfehlen, der Wert auf einen unkomplizierten und effizienten Rückgabeprozess legt.

Die Benutzeroberfläche ist intuitiv und benutzerfreundlich gestaltet. Das Onboarding sowie die Beratung durch den Support sind blitzschnell und sehr gut gestaltet. Bei einer Frage wurde mir umgehend und freundlich geholfen. Das Team hinter der App ist kompetent und sehr hilfsbereit, was den gesamten Prozess noch angenehmer macht.

Paul & Romi
Germany
About 1 month using the app
8returns - Returns Platform replied May 29, 2024

Danke vielmals für Dein Feedback. Das ist total motivierend :)

April 4, 2024

Great app, great support team. We use 8Returns specifically due to its integration with Xentral ERP - once we cor a customer creates a return in 8Returns it is automatically added and updated in Xentral. It saves a lot of time, effort and manual work by our customer service team.

3Bears
Germany
7 months using the app
8returns - Returns Platform replied April 5, 2024

Thank you for your continued support! We love hearing your feedback! 💚 Happy to see that the Xentral integration works well for you.

Support

8returns - Returns Platform can answer any questions you have about 8returns ‑ Returns portal.

Developer

8returns - Returns Platform

Pappelallee 78/79, Berlin, 10437, DE

Launched

October 19, 2022

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