Reviews (16)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 4, 2023

99minds has revolutionized the way I manage my customer loyalty program. This app, available on the Shopify App Store, offers various features that make rewarding and retaining customers easy. The user-friendly interface and robust customization options allow me to tailor loyalty programs to fit my business needs. I can create personalized rewards, offer discounts, and track customer engagement effortlessly. The analytics and reporting tools provide valuable insights into customer behavior, enabling me to make data-driven decisions to grow my business. 99minds has significantly improved customer retention, and I highly recommend it to fellow merchants looking to enhance their customer loyalty strategies.

In conclusion, the combination of 99minds, Hyperspace on Gift Card, and Heartland Point of Sale within the Shopify ecosystem has been a game-changer for my business. These tools have not only improved customer loyalty and engagement but also enhanced the efficiency of my operations. I highly recommend these solutions to fellow merchants looking to elevate their e-commerce and retail businesses.

The 99minds team was very helpful through out the transition process.They were very hands on and proactive ensuring all processes worked seamlessly across all platforms.

nk boutique baton rouge
United States
About 1 year using the app
99Minds Inc replied October 10, 2023

Thank you very much Olivia. We appreciate your business. Your feedback motivate us do to better for our merchants.

November 13, 2023

We have been extremely happy with 99minds. We are using the gift card and loyalty program. For anyone using Heartland + Shopify and or Hyperspace this is the best way to integrate loyalty and gift cards to your business and take your customer satisfaction to the next level. Having the ability to utilize in-store and online gift cards and Loyalty that sync between Heartland and Shopify without spending a small fortune is a game changer. Pravin, Ankita and the whole team there have been wonderful to work with. I wish I knew about this set up years ago. Also, check out Hyperspace while you're at it if you need to sync inventory between Heartland and your ecom store. Another game changer.

Las Olas
United States
9 months using the app
99Minds Inc replied November 14, 2023

Thank you for your review team Las Olas. Appreciate your feedback.

September 26, 2023

99minds worked hard on getting us all the things we wanted for our business infrastructure and keeping our customers needs top priority. Their loyalty and rewards platform has streamlined the way we engage with our customers. Setting up our customized loyalty program was a breeze with their user-friendly interface. We were able to design a program that aligns perfectly with our brand and customer preferences.
The rewards structure offered by 99minds has significantly boosted customer engagement and repeat purchases. Watching our customers progress through the tiers and unlock exciting rewards has been exciting to see.
They took on the challenge to help us integrate our eCommerce store and Heartland retail POS, Hyperspacehq ,the platform's mobile-friendly reward widget design ensures that our customers can easily participate and track their rewards on any device. We migrated our existing loyalty program with 50,000 plus customer records.
What truly sets 99minds apart is their exceptional support. Their team has been responsive, and dedicated to ensuring our program's success.

jb and me
United States
4 months using the app
99Minds Inc replied September 27, 2023

Thank you for your support and motivation.Our mission is customer first and we love our customers.

November 10, 2023

Thank you for your help and your time! 99minds has great customer service and now we understand better the software.

Indigo Bay
Canada
3 months using the app
99Minds Inc replied November 11, 2023

Thank you very much Indigo Bay team. Appreciate your feedback.

August 30, 2023

Seamlessly integrating with our store on Shopify and Runit POS, the platform offers a plethora of features designed to create a seamless and rewarding customer experience. One of the standout features that sets 99minds apart is its incorporation of a versatile physical and digital gift card framework, which greatly contributes to the platform's effectiveness and appeal.

ASPHALT
United States
6 months using the app
99Minds Inc replied August 31, 2023

Thank you very much for sharing your experience on Physical and Digital Gift Card program. Appreciate your business.

June 12, 2024

We switched to 99minds after our loyalty program would not sync with our in-store POS platform and Shopify. As a result we were running two separate loyalty programs and it was a huge headache. Our in-store gift cards and digital gift cards were not compatible as well so we needed an option.

Since switching, our systems now work together perfectly and our loyalty program has never been easier. Customer service is always willing to help with any questions you may have. 99 minds is also very on top of the latest features and will listen to your needs/wants and do their best to implement them.

We've been using this program for several months and are very happy with the switch.

Nora Gray
United States
99Minds Inc replied June 14, 2024

Thank you very much for your review.I am glad that our omnichannel solution is work for your online and in-store gift card and loyalty program.