Reviews (51)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 19, 2024

Great app, all the functionality neede, amazong customer service

Magnetix - פוסטרים ממתכת שמתמגנטים לקיר
Israel
3 days using the app
February 16, 2024

Good support, best pricing, we are happy to have that app!

Wahre Tierliebe
Cyprus
10 days using the app
April 4, 2024

Great support and simple shipping test service! Thank you.

Freak Athlete EU
United States
About 1 hour using the app
November 29, 2023

I've been using this app for a couple of days and I'm super impressed with the built-in functionality and level of support they offer.

We have some custom landing pages with several products & variants on the same page. They offered to step in and do a couple of custom things so their app would work seamlessly with their app, the same day we asked!

For regular Shopify pages, the testing works out of the box with just a couple of clicks. It also works with subscriptions (Recharge in our case).

This saves us a ton of $$/time/effort by skipping bulky A/B testing software and it doesn't impact speed!

Petsmont
United States
7 months using the app
January 9, 2024

Very good support! and the product actually works is nice. Good value

Sky & Sol
United States
About 2 months using the app
October 13, 2023

Super easy to implement, quick support and works seamlessly.

I've been looking for a tool that allows us to do easy price testing but at an affordable cost to us. We're not a large store, but the price tag on this app is expensive but super fair for a company like ours. I had to reach out to support one time just to be sure I was doing things correctly, and Jeffrey responded within a few minutes. Highly recommended.

Just Go Travel Studios
United States
24 days using the app
December 7, 2023

USE AT YOUR OWN RISK

This app cost me more than it helped or saved.

*****DOES NOT SYNC INVENTORY. (also does not warn you about this)

In my case this lead to overselling hundreds of items.

when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer:

Me: so i am meant to manually recalculate my inventory after a test?
Jeffrey: No you don’t have to
Me: then why is my inventory oversold
Jeffrey: Just go analytics and see how many test variants are sold
Jeffrey: And minus the number
Jeffrey: That’s it

Eufolia
Canada
2 months using the app
Kairos Labs replied December 13, 2023

Hello Jeffrey here.

Firstly, I apologize for any inconvenience you've experienced.

Please understand that when you reached out to us, it was 4:30 am in our time zone. Despite the hour, we were committed to addressing your concerns.

I noticed there was a significant amount of emotion during our conversation. We attempted to clarify the situation, but it seemed there might have been some miscommunication.

Regarding the app, it creates duplicate variants for price testing, which can occasionally lead to inventory discrepancies. We're actively working on developing an inventory syncing feature to resolve this.

However, in this instance, the primary issue arose because the test ran for an extended period of three months without monitoring the inventory levels. We're here to assist in resolving this and ensuring it doesn't happen again.

Thank you for your understanding and patience.

We just launched our inventory syncing feature: https://help.abconvert.io/en/articles/8735286-how-to-sync-inventory-for-your-test-products

Best regards,
Jeffrey

November 2, 2023

Easy to set up, great support from the app developer, and a solid UI that helps set up and analyze test results.

KOIO
United States
6 months using the app
November 16, 2023

Very powerful A/B testing app with great customer support. And also affordable in comparison to other available apps, which makes it great for small businesses. 5 Stars!

pakopako
Germany
12 days using the app
September 17, 2023

Great app for price testing! It has been getting better and better since we installed it, with more features.

PURIFAIR US
United States
About 1 month using the app