Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.
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Awesome app for us to re-market to clients that have entered the checkout process and abandoned that checkout. This has already saved our website three orders within the first week of installation. Thanks Abandon Aid by Coolence!
This APP is wonderful! e-mailed customer who then notified that we were having a payment checkout issue. Contact customer back offered a coupon code for their troubles and completed the sale!
This app is totaly worth it ! A must have for every e-commerce !
Are we happy with this app - hell yes!! One day after installing and two emails sent to abandoned carts and the second customer replies and completes a sale! Best investment our business has made!
Working great. Easy to set-up and runs like a charm.
Second day into the 7 day trial and it's already paid for itself and then some in saved orders. Excellent job on this application.
Excellent customer support - they respond fast to your emails. However, it is very important to note that you are only able to send the customer a *link* to their abandoned cart within the email. You are unable to actually show the customer the contents of their abandoned cart within the email. However, the guidelines were laid out in their FAQ which is available to you before you purchase their app.
Tired a few other Abandoned apps before this one and I think Coolence is one of the best. So far so good...
Love and It is getting better!!! So simple no campaigns to setup! Install and ready to go!
Installed and working well- James was very responsive and helped us with a few 'teething' troubles. Looking forward to seeing how it helps our business grow! So far, very impressed!