Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

September 29, 2012

Very nice app !
Don't know yet about the result of recovering abandoned order, but the app itself is very easy to use, customizable, and Coolence staff was very reactive on solving a problem we had.
Thanks for your work :)

星道ショップ
September 24, 2012

Simply Awesome. Highly Recommended.
www.eDealify.com

eDealify
September 30, 2012

Simple to use and works well so far!

Brady Cases
October 4, 2012

Great free app. Does exactly what it promises to do! very responsive support. Have suggested a couple of improvements that we would be very useful for us, and they are already working on them. Overall a very positive experience.

Contemporary Furniture Warehouse
October 19, 2012

Really great! Recovered abandoned orders without us even knowing and we are really happy with the service. This app rocks!

ManSculpture Flattening Undershirts FTM Binder
October 22, 2012

Worked great! Many reclaimed orders and my customers love the follow up!

BeauTea
October 6, 2012

This actually worked! There was a customer who abandoned his order this week, and Coolence sent an email out. AND the customer came back later to check out! I can't believe it!! I recommend.

arganbody.com
October 22, 2012

Great product and FANTASTIC support! My questions were answered instantly on live chat. Thanks James and I look forward to seeing the results!

Mapworld
October 18, 2012

This is a great App. Does an amazing job maintaining those abandon customers. Would recommend it to anybody

Wakesports Unlimited
October 19, 2012

Only used a few of the free ones, but now its time to upgrade! Thanks Coolence for a cool technology.

My Wireless Lights