Abandon Aid , 203 reviews

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

January 14, 2013

good app, has saved a few orders for me. well worth the time setting it up.
I seriously dig that it allows for HTML emails

Le Creme Production Services
January 12, 2013

This app is simply fantastic. So simple in implementation but delivers a quality must have product. You don't have to do anything and it does all the work for you - of orders that would otherwise be lost for ever.

Look forward to many recovered orders!!

Dassie
January 13, 2013

Happy with this! Has recovered a few orders for me.

Not worth going for the percentage based version of this app, just pay for it outright and be done with it!

Cheers

Iron Tanks Gym & Fitness
January 15, 2013

I am a HUGE FAN of Abandon Aid!! It has boosted sales and perfect for those indecisive customers who just needed a little push to purchase. Offering a discount puts the icing on the cake! What I like most is that I don't have to do ANY WORK! Everything is done automatically and is one less thing I have to do. Recommended to anyone in the eCommerce business!!!

Boulevard Envy
January 15, 2013

They have awesome customer service, especially Amy! She rocks! Love their app and recommend it to everyone! Have already recovered a number of sales!

GMG Style
January 15, 2013

Fantastic app. Works right off the bat and super easy to customize if you want it to do more. This is one of those applications that you are glad to spend money on because it's making you more money. Thanks Coolence.

Cradlebaby from LaxCB
January 16, 2013

Nice light, simple app. Have tried all of the others in the app store (as of this writing) and this one is best. Set the reminder to one hour seems to work best for us....

Excellent job and great customer support.

Snoot! Spray
January 16, 2013

Really happy with this App. Have recovered numerous orders since integrating with my site. Recommend for all Shopify stores.

Perfume Marketplace
January 18, 2013

This feature is AMAZING a must for any site. They help capture customers you didn't even know you had! Every site MUST check out this service

Laced Loosely
January 24, 2013

LOVE this app and have used it since our store opened. The only one minor issue I have (maybe it's just me?) is that the abandoned orders don't actually show up in date order, even when clicking to sort by date received. Otherwise, fantastic!

gather