Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

February 13, 2013

This is a great tool. I just got my first order recovered. It's only a matter of time until I recoup the cost and from then on it's pure profit I would have lost out on otherwise. I can highly recommend it!

Chalkd
February 12, 2013

With Abandon Aid, our chances for completed orders have gone up dramatically. Great customer support. Highly recommended for any online retailer.

Beta Naturals
February 11, 2013

Look no further, it is the best app for abandon aid! Simple to use, and great support if you have any questions. Get real results!

KAVUT
February 9, 2013

I thought I was happy with other apps, but Abandon Aid is clearly cleaner and more useful for us. It helped us recover several sales.

ShopERC
February 20, 2013

You'd be surprised how much this app contributes to your bottom line sales. There is incredible value ad for customer that are close to purchasing but may need a little nudge - so to speak... Increase you sale closing ratio with Abandon Aid. Thanks "Amy" for your assistance.

The Pound Cake Company
February 8, 2013

Fantastic Application that has already paid for itself in such a short time span. Amazing customer service. A must have.

Sophisticated Fashion & Bridal Jewellery Online at Hotsy Totsy
February 23, 2013

Really useful. Recommend using it if you have a lot of 'window shoppers' in your store, that want to buy, but need a little nudge :) I would recommend changing the default message to include a little 5-10% off code, personally :)

Velvet Cloud Vapor
February 21, 2013

Very nice clean simple app. Easy to install and easy to format. Will definitely be checking out other apps from Coolence.

Tim

bibico
February 28, 2013

This is awesome. I used to send these kind of emails by hand. This took literally 30 seconds to set up and we just recovered our first order thanks to this app today! Amazing.

The Producers Choice
February 28, 2013

Coolence is an amazing app. Our abandoned cart recovery rate is 14.8% in the last 2 months. It's so simple to use and HTML customization works like a charm. Thanks for a great app guys. Every shopify store needs this

pet n'GO