Reviews (203)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

Edited February 10, 2016

The app just recovered an order worth over $1200. I would say the Abandon Aid has paid for itself!

Pumped Up Sup
United States
4 months using the app
June 13, 2013

Great app, it's already more than paid for itself. The Kewl Shop highly recommends and it gets a great big Kewl Stamp from us :) Thank you!

The Kewl Shop
Thailand
4 months using the app
April 28, 2016

I wish I had starting using this app right away. The amount of recovered sales due this this app is much larger than I could have imaged. If you are not using Abandon Aid, you are leaving money on the table. Great app!!!

Movie Buff 4 Ever
United States
4 months using the app
June 5, 2013

Great app. Really does make sure that willing customers complete their purchases. Easy to setup and install. The app does the hard work!

OneWiseMac
United Kingdom
4 months using the app
June 18, 2013

Incredible app, incredible Customer Service. This app easily pays for itself after the first few days of using it. We have saved hundreds of dollars, and it took us minutes to set up. Easily one of the best apps I have ever used for Shopify!

diffr3nt
United States
4 months using the app
July 17, 2014

Pays for itself! Better results than other cart retrieval software we've tried. Love it!!!!!

ShareOils
United States
3 months using the app
August 19, 2013

An excellent investment that has paid for itself over and over. Your store isn't complete without it!

Parkour Shoes and Clothing - Know Obstacles Store - World Freerunning
United States
3 months using the app
July 3, 2013

This app has been amazing. The return is well above 10x the monthly fee. Great support as well when the app had a hiccup after a month. Fixed within a couple days!

ViewSPORT
United States
3 months using the app
August 8, 2016

This app paid for itself within the first 2 hours of installation! Since then it's gone on to recover hundreds of dollars a month at a minimum.

A great app that you can set and forget about..and then smile whenever an email comes in from coolence.

Thanks for making this easy.

Coraturestore
United States
3 months using the app
February 11, 2015

Great app! Been using it for 2 months now and its already saved me over a thousand dollars!

EZvaper
United States
3 months using the app