Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

January 7, 2016

Excellent addition to our store, highly recommend..

Canada Ionizers
Canada
7 months using the app
February 17, 2014

If only all apps were as simple and effective as Abandon Aid. Bottom line is Abandon Aid works and sales are higher because of it. I was surprised that so many customers were brought back to complete checkout after initially abandoning the cart. The setup is super easy and if you need any help or want to offer feedback, customer support is fantastic. Love the app and the people behind it.

In Flight Archery - Aim Higher. Shoot Better. Your Aerial Archery Tutor
United States
7 months using the app
September 30, 2013

Abandon aid is easy and effective. Simple as that. Orders get recovered, and if not, I get valuable info from the customer to help me build a better store.

Chef wear, kitchen uniforms, tools, USA made.
United States
7 months using the app
May 27, 2015

It works. What else do you need to know? This app, MAKES YOU MONEY. As simple as that. Its clean, its easy, its the real deal.

PMGOODSCO
Canada
7 months using the app
July 3, 2013

This app has been amazing. The return is well above 10x the monthly fee. Great support as well when the app had a hiccup after a month. Fixed within a couple days!

ViewSPORT
United States
7 months using the app
Edited February 10, 2016

The app just recovered an order worth over $1200. I would say the Abandon Aid has paid for itself!

Pumped Up Sup
United States
7 months using the app
September 15, 2014

Well. I installed it today, and so far its sent several emails claiming to have saved me well over $100. Of course, i have no way of knowing if it really did that, or if its just sending me emails telling me it did that. But, if it did... Well then, it certainly seems worth it.

Ablet Knitting Abacus
United States
6 months using the app
April 22, 2013

Seems to be working well so far, good stuff and easy.

DATSUSARA
United States
5 months using the app
June 5, 2013

Great app. Really does make sure that willing customers complete their purchases. Easy to setup and install. The app does the hard work!

OneWiseMac
United Kingdom
5 months using the app
September 26, 2013

Easiest app ever, and paid for itself in hours. Within 24 hours we'd saved enough abandoned carts to make a profit to pay for this program for the next 5 years here at www.xterraboards.com.

Xterra Boards
United States
4 months using the app