Reviews (203)

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

February 27, 2013

Very useful app. Easy installation and even easier to use with instant results!

Underated London
February 28, 2013

I just installed Abandon Aid and can't wait to start using it. I think I have a lot of window shoppers that I need to reel back in. I think this app will really help me out. I already use Ultra SEO which I really like. Thx.

Big Cookie LLC
March 2, 2013

I am nothing but amazed with Coolence and the Abandon Aid app! Customer service is spot on and this app has already recovered so many abandoned orders for me, I couldn't be happier! Thanks Coolence!

Beautiful Photo Props
February 16, 2013

Abandon Aid is an incredible app! Super easy to install, straight to the point, works right out of the box. Would recommend to anyone!


Brides and Hairpins LLC, Bridal Hair Accessories and Headpieces
March 11, 2013

Excellent app, it allows me to see full details of any abandon orders, this service not only to help you recover some of the abandon orders which is done automatically anyway, it will also to give a very good impression to customers showing that we care.

March 10, 2013

Wonderful App. My customers get an email that looks like I've just wrote to them personally asking if I can help them in some way. They love it, and often buy. This App pays it's own way many times over. A must have.

What I Wish I Knew Bookshop
March 2, 2013

Easy to update and customize without any code. Coolence is spot on with their design and functionality for all of their apps. We are overly impressed and have all Coolence apps available. Can't wait for more from you guys...
March 5, 2013

3 conversions 2 days more than $200 profit increase in the little time using abandonaid. Impressive.
March 7, 2013

Talk about TIME SAVER!!! This app is simple, brilliant, and true. Auto attempts to convert abandoned sales. All I know, I was copying and pasting the list every day and now those days are behind me. BOOM! Abandon my store?? Make my day!