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Add the EU-required withdrawal button to your storefront and keep a signed record of every request.
Since 19 June 2026, EU consumer law (Article 11a) requires online stores selling to EU consumers to provide a working "withdraw from contract here" function. This app adds that button to your storefront. A customer looks up their order, selects the items withdrawn from, and confirms in a separate second step. The confirmation is timestamped and signed, the customer receives the required acknowledgement email, and you manage each request, refund status and withdrawal window from your admin.
- Item-level withdrawal, not just whole orders
- Signed timestamp proves when a request was received
- Required acknowledgement email sent automatically
- Restrict the button to EU/EEA orders, or any country
- Draft policy text generated for your review
Languages
English
Categories
Compliance
Pricing
Choose the plan that best fits your business.
Monthly
$9.99 / month
Features
- Withdrawal button on your storefront
- Order lookup and email confirmation
- Acknowledgement emails, delivery tracked
- Request dashboard and product exemptions
- Choose which countries can withdraw
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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Support
App support provided by Jabiya.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Shopify admin
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Shopify admin
Files
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