Access PRO Accessibility Tool
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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tis app looks good but it made me a red eror on my site that is visible to all my visitors, I called my shopify store developeer to help because the chat support coudlnt help and ask me all the questions. now after a full 24h my site is still broken and i get zero help while it broke my site, and the credits i used witin the app no refund also, not a good experience with support and the technical problem. I NEED HELP FROM SUPPORT PLEASE, your AcesPro broke my site and I want it fixed by your team please.
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced.
Our team did reach out to you via email on August 13th regarding the issue at *********dock@gmail.com, and we’ve since resolved the problem. However, it seems there may have been a miscommunication, as we did not receive any further response from you.
To ensure everything is working perfectly, we kindly ask you to reach out to us directly at support@entanglecommerce.com. We are fully committed to resolving any remaining issues and ensuring your site is back to normal as quickly as possible.
Shady pricing and reliability.
We've received new & specific information about your review and have submitted a request for an inquiry along with the supporting evidence to the Shopify Reviews investigation team.
We ask you will maintain communication with us so the matter does not escalate further.