Reviews (25)

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
February 20, 2020

Super helpful team! Very responsive and can implement quickly and as needed. Thank you, Kaspars, for all of your help!

Rumpl
United States
7 days using the app
On The Map Marketing replied February 21, 2020

Hi there,

Thank you for the kind review :-)

August 27, 2021

Developer is quick to respond with changes/upgrades (about 2 days). I requested some changes with ARIA based on issues with accessibility checkers (e.g. Lighthouse on Chrome Developer Tools). Changes made, badda boom. Two thumbs up.

Yolk | free range design
United States
5 days using the app
On The Map Marketing replied September 8, 2021

Thank you for your review! It was great to help you and improve our Accessibly App for other stores too!

Edited November 30, 2021

Widget is extremely unattractive, large and obnoxious. They make you upgrade just to adjust the size of the widget, so if you have a chat widget (which most of us do) your customers will ironically have zero access to crucial elements on your website because there will simply be no screen space left. Really goes to show you these people don't give a damn about the site owners, or the disabled users this app is supposedly intended to help. I would highly suggest finding a better solution that doesn't give you a terrible product and then ask you to upgrade just to get something that is tolerable at best. *I never said the widget covers the chat, I said it is obnoxiously HUGE and leaves zero screen space on mobile devices for websites that ALSO HAVE A CHAT WIDGET - which is 99.9% of websites. It is completely obvious you have made this widget this large purposely so that people will pay you more money to edit the size of it. If you can sleep at night doing crap like that, do you. I'll be looking for another accessibility solution ASAP.

Sauce Warehouse
United States
4 months using the app
On The Map Marketing replied November 30, 2021

Hi Sauce Warehouse team,

We are sorry for your experience with our app. In the case where Accessibly is covering your chat, you can change the placement of the widget on the $5 plan, so no need to upgrade there. There are 6 different placements available. Do not hesitate to reach out to our support in case you need help in the future!

January 25, 2022

It's a great APP that works perfectly and customer service team is exceptional. Also installing the APP with very easy. Thanks!

Ecuador
Ecuador
4 days using the app
On The Map Marketing replied February 1, 2022

Hi Victor,

Thank you so much for this kind review, it means a lot to us!

November 3, 2021

Does exactly what I need for a fair price! Straight forward and I didn't feel ripped off like some of the other apps. This offers great accessibility with customizable colors and positions. The installation was easy and walked me through setting up my own accessibility statement page. Thanks for making this a no-brainer for us! You earned the 5-stars!

Kiln Frog
United States
About 1 hour using the app
On The Map Marketing replied November 4, 2021

Thank you for your kind review! Always a pleasure to help merchants out.

April 23, 2022

Für Ethical Made war es wichtig, dass alle Menschen unsere digitalen Angebote nutzen können, unabhängig von ihren körperlichen und geistigen Fähigkeiten. Das ADA Compliance Plugin von On the Map erfüllt alle unsere Anforderungen an die Barrierefreiheit im E-Commerce, so das auch Menschen mit Behinderung unsere Website uneingeschränkt nutzen können.

Ethical Made
Germany
24 days using the app
January 25, 2022

I like this app, but if you want the app to read the text it cost $20 per month that's too expensive for small businesses, your app is supposed to be accessible and not limiting needed options as reading. I understand if you want to customized the app they can add a cost for that option but for basic stuff that's unfair.

Blooming Intimacy
United States
27 days using the app
On The Map Marketing replied February 1, 2022

Hi Blooming Intimacy team,

Thank you for your thoughtful review and we are happy that you like our app! With this pricing in mind, we created the app so that all main features are accessed on the $5 plan—so that the app can really be accessible to as many people as possible. This gives a choice for people who wish to customize their Accessibly app's widget or add extra features to purchase the premium plan.

The reason that the “Read Text” feature is on the premium plan is that there are associated additional costs with this feature. So in order to cover these costs, we had to add this feature to our premium plan users only for now.

March 29, 2021

This app has helped me make my site more accessible to customers with disabilities. It was super easy to use and customize, definitely worth the premium subscription.

GleamnGlim
United States
About 1 month using the app
On The Map Marketing replied March 29, 2021

GleamnGlim,

Thank you for your kind words, it really means a lot for us!

March 27, 2020

Great support and app functionality for stores that need a non-intrusive solution to disability accessibility.

Detail Planet
United States
21 days using the app
Edited February 10, 2020

Nice app that provides easy panel access for impaired users. Support was extremely responsive to a request for minor customization - We are excited to have this in place!

Brush Hero
United States
13 days using the app
On The Map Marketing replied February 18, 2020

Thank you for the great review! We are happy to help you. Do not hesitate to reach out to us in case of other questions!

November 15, 2019

This application alters the styles on my site even when it is not enabled. This overrides media queries, effectively breaking the responsiveness of the site. Not sure why they would do this, but it is a major negative aspect.

If you care about the font sizes on your website, do not use this application.

Whom. Home
United States
22 days using the app
On The Map Marketing replied November 26, 2019

Dear Whom. Home,

Thank you for using our service, and we are sorry for the experience you had with our service, however running multiple tests, we were not able to replicate the issue with stylesheets on numerous devices & operating systems we were testing on. If you ever choose to use our tool again, we could offer you an extended trial and support from our developers free of charge to get this issue resolved.

September 13, 2019

Everyone should use this app - it’s super simple, easiest way to help your store with WCAG 2.1, ADA, Section 508 and EN 301549 compliance

The Bang Shack
United States
About 3 hours using the app
On The Map Marketing replied September 13, 2019

Thank you for your review!