ActDeskAI
- Pricing
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From $29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Actdeskai
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AI support that auto-trains on your store, evaluates itself, then handles tickets automatically.
ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping. Complex issues route to your team via email with full context. You control tone, welcome message, and escalation rules.
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Merchant controls — set agent tone, welcome message, and escalation rules
Languages
English
Categories
Channels
Workflow automation
Pricing
Starter
$29 / month
Features
- 500 AI conversations
- Chat widget on storefront
- Order lookup & tracking
- Return eligibility checking
- Email escalation
- Basic analytics dashboard
- Readiness scorecard
- Auto-trains in 5 minutes
7-day free trial
Growth
$89 / month
Features
- Everything in Starter
- 2,000 AI Conversations
- Priority Email Support
7-day free trial
Pro
$299 / month
Features
- Everything in Growth
- 10,000 AI Conversations
- Dedicated Ongoing Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Actdeskai.
Resources
Launched
May 6, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify admin
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View customers
Customer data
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View products
Products, product listings, collections
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Edit orders
All order history for the last 60 days
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View Shopify admin
Legal policies
