Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to sync tracking numbers with PayPal and Stripe, effectively reducing holds and disputes. They praise its time-saving features, intuitive interface, and simple setup. The app's reliable performance and exceptional support team, particularly Vijaya, are frequently mentioned. It's recommended for managing and growing businesses, particularly in payment handling. Features like real-time updates, customizable notifications, and seamless Shopify integration are also appreciated. Merchants consider the app cost-effective and good value for money.

July 29, 2022

Very good support, I had some difficulty setting up 2store and customer support helped me with everything. UPtrack is working fine for my stores. I am very satisfied

United Kingdom
11 days using the app
November 10, 2022

This app is really NEEDED if you want to reduce your holds on Paypal. Thank you to Vijaya for her amazing onboarding work :) You shouldn't even hesitate to install this app!

10 days using the app
January 31, 2022

Catastrophique !! Aucun service client, des mails sans réponses, j'ai payé pendant presque 1 an sans avoir utilisé leurs services et aucun geste commercial ! De plus, même avec leurs appli, j'ai eu de nombreux retardements de paiements avec PayPal, à quoi sert cette application ?!!!!

Foch Avenue
9 months using the app
Proveway replied January 31, 2022

Hi, everything has been syncing properly, and your refund application has been already received.

I can see we have received a refund application just 20 min before and you have posted a review.

Please reply to the email which we have sent you, regarding refunds time frame.

Thank you

July 29, 2022

Works effectively with paypal and stripe,Uptrack is working fine for my stores. I am very satisfied

Cool Light Shop Co., LTD
United Kingdom
4 days using the app
March 3, 2021

Amazing app and stellar customer support. They were so kind that they even implemented a feature that I needed to keep me as a customer. Can't recommend them enough, amazing team! I wish much success to you guys, thank you so much!

United States
4 days using the app
October 10, 2021

To be completely honest, this app does EXACTLY whats it's meant to do about 98% of the time and it's great for just that. Have scaled over 100k with this and it has worked fine, no pay pal headaches. This app could be developed further to make it more consistent however, i recommend it for the price!!

Halloween Deals
4 months using the app
December 15, 2021

The app works fine, synch between our Shopify with the DHL Tracking Codes and the matching Paypal Transaction work perfectly. I had an issue, that the csv export didnt work. But the support team responded within minutes to help and fix the issue. One day later everything worked like a charm. Would recommend using this app when you need to import your Tracking Data to PayPal!

3 days using the app
January 25, 2022

Great app has helped me a lot tracking orders made it a lot easier for me would highly recommend and great customer service

dreamy lit
United Arab Emirates
2 days using the app
October 12, 2022

Great app, greatly simplifies dealing with PayPal and prevents unnecessary reserves. Price-performance ratio is top!

2 days using the app
May 24, 2022

Great App. Great Value. Great Customer Support. Very easy to set up, highly recommended for any store using PayPal as a payment option if you want to avoid delays in drawing down funds.

dryrobe USA
United States
About 21 hours using the app