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Uptrack ‑ PayPal Tracking Sync

by Proveway Uptrack

Best PayPal Tracking, Order Tracking, Shipped Status App

159 reviews
From $9.99/month. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

PayPal Tracking Sync

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 98% of ratings are 5 stars
    156
  • 1% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2

Filter and sort reviews

2 reviews
1 of 5 stars
January 31, 2022

Foch Avenue

Location France
Time spent using app 9 months

Catastrophique !! Aucun service client, des mails sans réponses, j'ai payé pendant presque 1 an sans avoir utilisé leurs services et aucun geste commercial ! De plus, même avec leurs appli, j'ai eu de nombreux retardements de paiements avec PayPal, à quoi sert cette application ?!!!!

Developer reply

January 31, 2022

Hi, everything has been syncing properly, and your refund application has been already received.

I can see we have received a refund application just 20 min before and you have posted a review.

Please reply to the email which we have sent you, regarding refunds time frame.

Thank you

1 of 5 stars
August 1, 2021

FOGGS Japan

Location United Kingdom
Time spent using app 6 days

Used to be a great app, now it doesn't work at all. Only a few orders synced, with the wrong information, a total mess. Contacted support via email, chat, shopify, no answer. DO NOT INSTALL

Developer reply

August 1, 2021

Hi,

Thanks for your comments, however, I can see you installed our app on 26th July and have already uninstalled it.

I have talked with the support agent and checked myself we have not received any support request from your store name within the time period your app was installed.

Regarding the functionality, our app is running fine already.
Also as per your claim, few orders synced with wrong information are totally impossible to occur, as Uptrack only syncs tracking after matching them with PayPal or Stripe respectively. If they do not match, it does not sync it at all.

Please let me know on which email you contacted our support and what is you support chat ticket number, so I can help you with the issue.

Thank you!

Update-

Found your ticket on chat support, as explained by the chat support agent, we do not support Carthook, only OCU is supported.

Thanks again!