Reviews (87)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 13, 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Sai Creations Watches
India
About 1 year using the app
March 19, 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

La Moda Me
Germany
6 months using the app
Edited March 20, 2025

Customer Service is good, and Refund was quick.

Hera Bathware
Australia
About 2 months using the app
AdTrace replied March 15, 2025

Hello!

Our app does charge based on usage metrics. However we're more than happy to review and process refunds on a case by case basis.

Our support specialist has been in ...

January 26, 2025

charges you wihtoit you knowing! doesnt let you set a low spend limit!

LittleBlockShop
United Kingdom
16 days using the app
AdTrace replied March 15, 2025

Hello!

Our app informs you of our pricing policy upon installation, as well as on our app page here.

However, we are more than happy to issue refunds if you are unsatisfied ...

January 21, 2025

be careful with your bill! They will overcharge you again and again!

HomeinFun
Canada
7 months using the app
AdTrace replied March 15, 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

November 27, 2024

The way of charging is too unreasonable. The way of handling customer feedback is also too slow
Overall very bad

Yeumien Grocery
United States
About 1 month using the app
AdTrace replied March 15, 2025

Hello!

Our team has been in contact with you regarding assistance with this issue.

December 31, 2024

Highly recommend!:)

Sea Salt Cosmetix
Hungary
3 days using the app
December 22, 2024

123$ ..wtf .. for not even using the app

Quorab
Romania
17 days using the app
Edited October 24, 2024

Their customer support is outstanding. The team is incredibly attentive and genuinely cares about you. I highly recommend using the app! Keep in mind, no app works well without reliable support—and theirs goes above and beyond, meeting all needs and exceeding expectations.

Tienda Colombia
Colombia
14 days using the app
October 18, 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
United States
2 days using the app