Overall rating
3.9
Counts per rating level
  • 55% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 27% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 2, 2024

It was fantastic until I started getting. 404 page which is preventing me from processing through orders.

Sloppy Seconds Bondage & Botique ADULT ENTERTAINMENT SHOP
United States
9 months using the app
NimbleStack, LLC replied April 5, 2024

Thank you for your review. This was a temporary issue caused by an upstream cloud provider and the issue has been resolved. Please contact use at support@velvetship.app so that we can help you directly if needed!

Edited February 1, 2024

Great App so far, had a couple issues but they were quick to address.

Satine Diamond's Adult Toy Store
United States
3 months using the app
NimbleStack, LLC replied January 22, 2024

Thank you for your feedback. We think this was a temporary issue and has now been fixed by our developers. We'd love to work with you to ensure the fix has solved your problem if you can please contact our support team at: support@velvetship.app. Thank you!

January 6, 2024

It was working fine, but now I receive an error when trying to view the app. All I want to do is view and possibly add more products, but I'm thinking of removing this app and trying a different one.

Deep.
United States
2 months using the app
NimbleStack, LLC replied January 22, 2024

Thank you for your feedback. We believe this error was a temporary issue that was specific to your browser or cookies settings. This problem has since been patched by our developers. Please contact our support team at support@velvetship.app and we can help troubleshoot!

September 1, 2023

Working good so far. The most easy dropshipping app that I have used so far, and I have used alot. Will follow up in the future., owner @ Nightoy.com

nightoy.com
United States
9 months using the app
NimbleStack, LLC replied September 2, 2023

Thank you so much for your glowing review! Our team is standing by if you run into any issues!

Edited June 29, 2023

I previously left a negative review, That's because I didn't realize my error. This company is amazing and was quick to help me walk through it. Thank you So much!

Juniper Jenn
United States
Over 1 year using the app
NimbleStack, LLC replied June 29, 2023

Hi Juniper Jenn, I apologize to hear that you had a negative experience. It seems this is a misunderstanding about how the app worked, and I am hopeful that we can track down the problem to hopefully earn your five star review! Please contact support@velvetship.app with your order number to ensure we get it resolved!

July 23, 2023

IN LOVE WITH THIS APP..it was so easy to load and I am excited about it!
4gaypride.com just got better!

4GAYPRIDE
United States
23 days using the app
NimbleStack, LLC replied July 25, 2023

Thank you so much for your review! We are glad that your experience has been smooth in getting up and running. Please contact our support team if you have any trouble or questions along the way. We are here to help!

February 15, 2023

Easy to setup, great customer service! It's been steady passive income! They take care of everything!

Topinka After Dark
United States
4 months using the app
Edited February 8, 2023

the app is very good and all but your paying more for the items then if you were to buy off adam eve site itself.
with that being said why would someone buy off of you when they could buy it from your competitor for a lot cheaper

EroticPulses
United States
About 1 year using the app
NimbleStack, LLC replied February 8, 2023

Thank you for your review. This may be a misunderstanding in how our pricing works. Our app catalog offers store owners significant discounts over retail pricing. We'll contact you directly to clarify any confusion and hope that you will reconsider this negative rating.

Edited September 9, 2022

it worked at first, but I was unable to import any products. The support was quickly responsive and fixed my issue.

Daddy and Bratty
United States
About 2 months using the app
NimbleStack, LLC replied February 8, 2023

I am glad to hear the issue was resolved. This particular problem was due to a store configuration issue that we a quick and easy fix!

February 22, 2022

Excellent customer service. Orders are processed and shipped in a timely manner. Customers love the products. They have always gone above and beyond to help resolve any issues I may have. Highly recommend this app.

Shop Fitness AX
United States
19 days using the app